Klaviyo Reviews , 29 reviews

Klaviyo reviews is a no brainer to add on to the Klaviyo services. Seamless to install and has the most important features - easy customer experience, Q&A, linking similar products, etc.

The most important part of any app is the support available, and the Klaviyo team is awesome to work with. Any question that comes up is supported through chat and documentation.

Highly recommend this app!

Klaviyo as a company have awful customer service, look at Trust pilot reviews!
The is no phone support and chat support send you links that do not solve the issue. Not much support at all.
Shame as their business model is good but other competitors are getting much better. Look elsewhere for your whole package before signing with Klaviyo for anything!

Great support. The app was not showing the review on my template and the team worked hard to make the necessary adjustments to make it work. The interaction with the support team was great.

Unable to sync with Shopify despite uninstalling and re-installing app several times. The message I keep getting is "Something is a amiss..."

We transitioned to Klaviyo Reviews from Yotpo about ten months ago looking for additional customization options and couldn't be happier with the platform.

Set-up was easy and the email flow has been one of our most engaged since shortly after launch.

A big leg-up was Reviews' integration with Klaviyo for email and SMS. Before Reviews we were confined to a template with few customization options, now our request for reviews matches our brand's look and feel. We've also been able to A/B test sends to get the most out of our requests for reviews.

If you're already using Klaviyo for email marketing Reviews is a no-brainer.

It's all about getting reviews, the way that this is integrated with our emails and allows customers to rate in the email makes all the difference.
Going from a few reviews to consistently receiving emails has been a game-changer for us.
Excited to see what comes next for the app.

Solid solution if you have klaviyo/shopify ecosystem for earning reviews and increasing customer retention. The review flows are easy to setup and have become one of our top converting flows. Responsive support team as well. Looking forward to future functionality like collection page integration and more notifications options.

Unable to manage reviews as I continue to get a 502 when I open the app.

This app and service will be brilliant, when it's completely ready. Now it lacks a lot of translations, such as Finnish, which means it cannot be used in local shops. Would also like the possibility to do custom CSS to match the widget with the webshops design.

Thank you Klaviyo for creating this. Will look forward to it when it's more complete. And if you need help with translations to Finnish or Swedish, let me know :)

Klaviyo reviews is great because it's clean and easy to use. Their pricing is the best in the market and I'm confident the upcoming features will be top notch.

Their app is still fairly new but if you are also using Klaviyo as an email/sms service it's a no brainer to use them as a review service also. Highly recommend!