Reviews (127)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report a significant boost in customer reviews and sales growth with this app, praising its seamless integration with email marketing and Shopify. They value features like review imports, Q&A sections, and star ratings. The app is noted for its ease of installation and user-friendliness. Merchants also commend the responsive and effective customer support team for enhancing their experience.

January 1, 2025

Excellent integration with Shopify, and workflow design is the same as standard email flows, which makes all the Klaviyo tools familiar and easy to use in conjunction. Simplifies the app-stack integrated with Shopify also.

Austin Bloom
Australia
About 2 months using the app
April 16, 2025

I'm actually really surprised at how many reviews we've gotten!

Pages & Parcels
United States
About 2 months using the app
February 24, 2025

So easy to use and my customers are actually responding to the review request through this app.

Mind Body & Scents, LLC
United States
4 months using the app
April 10, 2025

Clear Cut and User Friendly!

Pretty Girls Love Jesus
United States
7 months using the app
May 16, 2025

easy to work with

Just-Ti Earrings
Canada
5 months using the app
Edited October 16, 2024

Great reviews app, however, its missing one crucial feature that is preventing us from completely migrating our reviews to Klaviyo.
You can not show Klaviyos reviews in Shop app.

Collagen For Her
United States
About 1 year using the app
Klaviyo replied October 16, 2024

We are actively working with Shopify on this. Stay tuned!

Edited July 5, 2025

It's ALMOST perfect, and has come 1000 miles since we first evaluated it early this year. Several key features we requested at that time have been implemented, which precipitated our switch from another popular reviews app. The integration with Klaviyo email is a huge differentiator for this product.

The ONE feature that would make this a 5: In the widget for a full Reviews web page, it doesn't show the store's response to the reviews. This is crucial in mitigating the impact of negative reviews.

Will be happy to upgrade this to a 5-star when that feature is added.

(Edited): It's been six months and no change. This feature is crucial. Downgrading to 3.

mōmi
United States
About 1 year using the app
Klaviyo replied December 17, 2024

Very insightful review. We have shared this with our product team to help evaluate your suggestion. Thank you for giving our app another try, and we're continuing to improve the product -- keep an eye out for all the new features!

May 12, 2025

Easy to use. Clear and clean

Glidden Point Oyster Farms
United States
About 1 month using the app
September 3, 2024

We have been using this app since day one and love it. Its integration with Klaviyo email is a plus. It was straightforward to integrate into our store and updating the setup and widget is also very easy.

Closiist
United States
8 months using the app
September 6, 2024

We love Klaviyo! Reviews and email marketing are so essential to running a small business. The software is super user-friendly and you can get many features for free! Way better than Mailchimp. 5 stars. Go team.

Susquehanna Botanicals
United States
3 months using the app