KNO Post Purchase Surveys

KNO Post Purchase Surveys

Free plan available. 7-day free trial.
Rating (4.7)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Scale your ads and grow your business with dynamic post purchase surveys and powerful analytics.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions.

We're KnoCommerce, the post-purchase survey (PPS) platform that delivers valuable insights through customer surveys. Uncover your customers' motivations and preferences, and scale your marketing channels through effective attribution. Take advantage of our targeted audiences, pre-built templates, attribution models, benchmarking, and actionable insights. Enhance your post purchase analysis and foster better connections with your customers while driving deeper engagement with actions. more
  • 5 min setup with 30+ full survey templates, and dozens of pre-built questions.
  • Sophisticated logic flows and "actions" to push customers to deeper engagement.
  • Benchmarking and attribution modeling to better understand ad performance.
  • Audiences & templates for customer cohorts based on survey and order data.
  • Powerful integrations with Triple Whale, Peel, Klaviyo, etc. plus a rest API.

Pricing

7-day free trial

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119/month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

Pro

$299/month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

62 reviews

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
December 14, 2023

We've tried several post purchase survey apps and KNO has been the the best by far. The team is extremely responsive and they're constantly rolling out new features. Our company has been able to use data from our KNO Post Purchase Surveys to make more educated marketing decisions, improve customer experiences, and give data driven feedback to our product team.

Kizik
United States
Almost 2 years using the app
January 31, 2024

Everything about this is easy to use. From building to reporting on surveys, it's intuitive and effective. We are very happy - KNO makes learning about our customers experiences a breeze!

CORKCICLE.
United States
10 months using the app
November 29, 2023

An agency we work with recommended this app and we've been using it for about a year. Super simple to set up and we get great data. Their support is beyond excellent... shockingly good! What more could you ask for?

Life Harmony Energies
United States
9 months using the app
November 1, 2023

Can't believe we didn't install this on day one - fascinating insights coming in so quickly. I also appreciate the support; we've received a lot of guidance on setup and best practices during our onboarding.

Plum Deluxe Tea
United States
9 days using the app
September 20, 2023

Utilizing a post-purchase survey is an essential component of our analytics toolkit. Knocommerce has proven to be the most user-friendly and effortless platform to integrate. Their customer support is exceptionally responsive and helpful. I can't endorse Knocommerce strongly enough.
Pro Tip: Don't miss out on their newsletter—it's packed with invaluable insights.

Paperlike
Germany
Over 1 year using the app

About this app

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Built by KnoCommerce Inc

About KnoCommerce Inc

4.7 average rating

3 years building apps for the Shopify App Store

8 The Green, Ste A, Dover, DE, 19901, US

Support

Send a message

hello@knocommerce.com

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