KNO Post Purchase Surveys
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Highlights
-
Based in United States
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTokUnlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.
KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys provide comprehensive feedback for informed marketing decisions to grow your business.
- 5 min setup with 30+ full survey templates and dozens of pre-built questions.
- Use logic flows for in-depth analysis and actions to boost customer engagement.
- Attribution reports & analyses to better understand ad performance.
- Target surveys to customer segments with data filters for better analysis.
- Integrates with top platforms and offers data dispersion via REST API.
Pricing
Free
Free
- 1 Survey
- 3 Questions per survey
- 4 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$119 / month
- Everything in FREE...
- 1 Survey
- Standard Audiences
- Actions
- Survey links
- Benchmarks
- 2 Concurrent Integrations
7-day free trial
Pro
$299 / month
- Everything in ANALYST...
- 3 Surveys
- Up to 5 Custom Audiences
- Unlimited Questions/actions
- Automated Insights (beta)
- 4 Concurrent Integrations
7-day free trial
Free
Free
- 1 Survey
- 3 Questions per survey
- 4 question types
- Unlimited responses
- Export all data
- Conditional logic
- Custom styling
- Templates
Analyst
$119 / month
- Everything in FREE...
- 1 Survey
- Standard Audiences
- Actions
- Survey links
- Benchmarks
- 2 Concurrent Integrations
7-day free trial
Pro
$299 / month
- Everything in ANALYST...
- 3 Surveys
- Up to 5 Custom Audiences
- Unlimited Questions/actions
- Automated Insights (beta)
- 4 Concurrent Integrations
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
67 reviews
We've been using Kno for about 6 months and are huge fans. Easy to set up, intuitive to use, great support, and an even better product. It has quickly become one of our most used Shopify apps! :)
KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.
Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.
We were promised a full refund, as we decided not to continue with the trial. Customer support is non responsive. Would not recommend using this app to others. Empty promises. Stay away.
Hey there! Landon and I discussed, and sounds like we were able to resolve everything so that's great! :)
In the future please reach out to us on social or otherwise if you're having trouble with email. Sometimes stuff just gets lost in the ether, but we're always here to support. :)
Tried to use to ask first time customers where they hear about us (template in their free campaign/ examples above), spent 20 minutes setting it up only to find that filtering to only ask new customers would be using an "audience" and would require the $120/ month plan. Grapevine does this for $15/ month at scale. Fairing also reasonable and great to work with. Nothing makes me more aggrevated than having my time wasted deceptively.
Sorry to hear you were upset by this and I can relate to frustration by wasted time. Unfortunately we do have to set limits on our free version and that is one of the limits.
Shopify does not give us enough space to specify everything that is excluded from each plan...
Also next time please keep your language and treatment of my team more professional.
On our end we'll work to make these limitations more obvious in the sign-up process. Definitely hear you on the frustration.
- Jeremiah
About this app
Launched
October 19, 2020
Languages
English
Categories
Marketing analytics , Feedback and surveysWorks with
Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTokBuilt by KnoCommerce Inc
About KnoCommerce Inc
4.6 average rating
4 years building apps for the Shopify App Store
8 The Green, Ste A, Dover, DE, 19901, US
Support
Send a messagehello@knocommerce.com
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