KNO Post Purchase Surveys

KNO Post Purchase Surveys

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Rating
4.8 (70)

Unlock insights with post-purchase surveys for attribution, CRO, CX, product development, and more.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys see 45% average response rates with comprehensive feedback for informed decisions.

KNO offers easy-to-use post-purchase surveys to gain insights from customers. Features include targeted audiences, pre-built templates, benchmarking, and advanced attribution models to learn the revenue impact of channels, demographics, and purchase motivation. Use zero-party data to understand customer motivations and drive deeper engagement with survey actions. Our multi-question and attribution surveys see 45% average response rates with comprehensive feedback for informed decisions. more
  • 5 min setup with 30+ full survey templates and dozens of pre-built questions.
  • Use logic flows for in-depth analysis and actions to boost customer engagement.
  • Attribution reports & analyses to better understand ad performance.
  • Target surveys to customer segments with data filters for better analysis.
  • Integrates with top platforms and offers data dispersion via REST API.
Highlights
Popular with businesses in United States

Customer behavior

Activity tracking, Cohort analysis, Lifetime value (LTV), Real-time tracking, Segmentation, Visitor IP

Marketing and sales

Checkout analytics, Funnel analysis, Marketing attribution, Pixel tracking, ROAS, UTM tracking

Visuals and reports

Analytics dashboard, Benchmarking, Data export, Historical analysis

Launched

October 19, 2020

Languages

English

Works with

Checkout, Klaviyo, ReCharge, Google Analytics, Peel Insights, Triple Whale, TikTok

Pricing

Free

Free

  • 1 Survey
  • 3 Questions per survey
  • 4 question types
  • Unlimited responses
  • Export all data
  • Conditional logic
  • Custom styling
  • Templates

Analyst

$119 / month

  • Everything in FREE...
  • 1 Survey
  • Standard Audiences
  • Actions
  • Survey links
  • Benchmarks
  • 2 Concurrent Integrations

7-day free trial

Pro

$299 / month

  • Everything in ANALYST...
  • 3 Surveys
  • Up to 5 Custom Audiences
  • Unlimited Questions/actions
  • Automated Insights (beta)
  • 4 Concurrent Integrations

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (70)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
June 7, 2024

KNO is the best app you can add to your Shopify store. It does exactly as it promises, it's affordable and their customer service is excellent.

The best part? You'll gain major insights from post-purchase surveys.

Ambler
Canada
About 2 years using the app
June 7, 2024

Customer service is excellent. Whenever I have questions, they respond immediately and work on the problem. Reporting/data exports could be improved in some ways.

Tumble
United States
About 1 year using the app
KnoCommerce Inc replied June 8, 2024

Thank you so much for your review! We're always working to add more powerful reporting so will reach out for specific feedback on what you'd like to see. :)

-Jeremiah

April 22, 2024

Très bonne expérience, les données sont faciles à lire et à analyser
Les équipes sont très réactives

Dossier Perfumes
United States
About 1 year using the app
April 19, 2024

KNO has been a great post purchase solution for us, the UI and customer experience has been the best we've used. It's good to have a tool that we don't have to worry about. Happy to be a partner and grateful for the support from our KNO team.

Cozy Earth
United States
12 months using the app
April 22, 2024

Kno Commerce has been a real added value in our customer analysis. Thanks to the teams for their responsiveness and professionalism.

Dossier Mexico
United States
6 months using the app

Support

KnoCommerce Inc can answer any questions you have about KNO Post Purchase Surveys.

Developer

KnoCommerce Inc

8 The Green, Ste A, Dover, DE, 19901, US

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