Reviews (144)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product feed management, which enhances selling on multiple marketplaces. Features like custom feed creation, automatic syncing with Shopify, and advanced customization are particularly valued. The integration with Shopify is seamless, and the app's performance is reliable. Customer support, especially from team members like Carlos and Raul, is praised for its responsiveness and effectiveness in resolving issues. Merchants find the app valuable for expanding their online presence across various platforms.

June 26, 2023

Very helpfull and professional support. Makes it easy to get 'up and running' with good advice and tips.

L' ART COPENHAGEN
Denmark
2 months using the app
Edited March 11, 2020

We like the flexibility of Koongo! Connecting with (dutch) Platforms is making our lives much easier. The most important goal was the proper synchronisation of stock.

We have run into some issues which were solved perfectly by the helpdesk. If possible I would have given them 6 stars ;-)

Keep up the good work! Thanks!

JC Professional
Netherlands
2 months using the app
February 4, 2022

It was my first time dealing with a specialized product upload using an XML file for our new Spartoo channel. Carlos from Koongo was very helpful with the setup by guiding me with the more technical specifics in terms of labeling each our of attributes to comply with Spartoo's requirements. Very fast and clear responses that has helped up configure everything correctly. Thank you Carlos!

lienterprise
United States
About 2 months using the app
May 18, 2023

Supporto Top!
Uso il loro servizio per sincronizzare il catalogo del mio negozio con Trovaprezzi. Mi hanno aiutato passo a passo nella creazione del file CSV, sempre disponibili ed efficienti.

Celestial.video
Italy
About 2 months using the app
February 23, 2023

Ottima applicazione per chi vende sui Marketplace; integrazione completa e assistenza disponibilissima per qualsiasi problema.
La consiglio vivamente

maglieriatina1962
Italy
About 2 months using the app
October 29, 2021

Linking to other platforms works great! Easy interface. If you need support, help is also provided quickly.

Ted Louise
Netherlands
About 1 month using the app
May 2, 2023

Helpful app. reply within 24 hours with good solution. koongo have all the attributes with different platforms, you can set up your listing very detail. Recommended!

Beauty Me
Australia
About 1 month using the app
May 21, 2019

A very useful app with helpful and fast customer service. Very easy installation connected our store to Heureka.sk. Thank you!

Ivy
Slovakia
30 days using the app
October 11, 2021

We use this app to make a connection between Shopify and our two (2) Bol.com stores (NL en BE). They helped me to organise our stock for FBB and FBM. Raul is very understanding and helpfull.

Juuls Store
Netherlands
28 days using the app
March 4, 2022

I was really scared to begin to work with the app as I was thinking that is sooo complicated. But it takes not so long time to orientate how it works. And what I liked very much - is the custom support. Very friendly, very professional and very patient. They are looking very focused to every detail and seeing very good what to optimise more. Big thanks to Carlos, that was for every little question ready to explain and answer. After understanding how to work with this app, it is really motivating to go on maximum marketplaces as all this integration of the shop is not scaring anymore. Helps to make a huge forward step in selling. Thank you!

PHILINI
Germany
28 days using the app