Reviews (144)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales through effective multi-marketplace connectivity. They appreciate its extensive features, including strong integrations with major e-commerce platforms, customizable product feeds, and automated order and return syncing. While the interface may have a learning curve, its performance in stock and price synchronization is reliable. Exceptional customer support, with team members like Carlos, Raul, and Pavel, is frequently highlighted for being responsive and helpful, making it a useful tool for expanding online presence across various marketplaces.

Edited February 2, 2024

Die App ist zwar nur auf Englisch und am Anfang etwas unübersichtlich der Support ist aber sehr engagiert einen zu unterstützen und die Probleme zu lösen.
Insgesamt kann ich die App trotzdem empfehlen und hoffe das es sie auch bald in deutscher Sprache geben wird.

Kiga+
Germany
16 days using the app
February 8, 2023

very helpful assistance from Raul who makes sure to reply by the end of each day and addresses all questions.

I personally still find it difficult to navigate and add filters on Koongo and need the assistance of support, however I am hoping that soon this process will become more user friendly.

Must Boutique Cyprus
Cyprus
6 months using the app
Koongo replied February 8, 2023

Thanks for your review. We're now working on several improvements to make filtering, conditions and product data transformation much easier, it will be released pretty soon!

June 9, 2022

App that works pretty fine. They really help making every development necessary on their side to optimise the connection between brand-marketplace as much as possible.

ALOHAS
Spain
2 months using the app
December 22, 2022

Finora posso recensire l'assistenza chat: ottima anche se l'orario per usufruirne è un po' ridotto. la App sembra ottima ma l'ho installata solo ieri.

Lady Venezia Shop
Italy
About 1 month using the app
January 10, 2022

using the app is a little bit confusing and I think it needs better UI. However, Customer service is really fast and efficient. Raul Navarro is very very helpful and super polite. I am still in the beginning stages of using Koongo but so far so good.

TopVehicleTech.com
United Kingdom
30 days using the app
October 28, 2019

I am not trained in this by no means and I count of the professionals to iron out all the difficult parts which you are doing Thank you for your help This App is complicated but will generate the results my products needs for sure

Hathrowa Enterprise
Canada
14 days using the app