Reviews (143)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales through effective multi-marketplace connectivity. They appreciate its extensive features, including strong integrations with major e-commerce platforms, customizable product feeds, and automated order and return syncing. While the interface may have a learning curve, its performance in stock and price synchronization is reliable. Exceptional customer support, with team members like Carlos, Raul, and Pavel, is frequently highlighted for being responsive and helpful, making it a useful tool for expanding online presence across various marketplaces.

January 19, 2017

I have been using the Koongo feed service for 3 years now, and upon noticing they only have a few reviews here I felt compelled to chime in. I have been using it for Google Shopping for multiple years, and recently added Amazon as a channel using Koongo. Their tools are incredibly robust, very useful, reliable and professionally coded. Their support team is amazing and always helpful and understanding of my issues and quick to respond. I am able to fine-tune my feeds in Koongo with complex attribute composition, math operations, price % edits, regex, you name it. The amount of flexibility and power that they provide for the price is simply best of class.

Seattle Thread Company
United States
About 8 years using the app
Edited February 14, 2024

Remboursement bien reçu. Bravo pour votre sérieux.

Au cartophile
France
About 17 hours using the app
May 10, 2022

Best feed app in the game. Very responsive customer service, and Raul will help you customize everything that is possible within Koongo (Almost everything is possible). We have been using for multiple webshops, and everything is running really good, when you get to know the app. Highly suggest compared to other alternatives, that will cause you trouble and long respons times.

Allbuy
Denmark
Almost 7 years using the app
February 9, 2022

Koongo offers a wide range of integration for the Best Market place especially we target European Market. There straightforward connection with flexible and customizable attributes that fits your store's variable creates a smooth sync between the store and on top of it is their knowledgeable and most helpful support that is always there to help you, listen to you, and offers ideas to help you maximize the benefits of the app. Kudos to Carlos and Pavel. Thanks, guys for always being there.

MSY Invest ( Art-Of-Deal )
Belgium
Over 4 years using the app
May 3, 2017

Fantastic app, plug in and set up quickly. The fantastic customer service has been invaluable. We have had top notch support and help with our feed from the very start. Thoroughly recommend this company.

Bell Tent Boutique 2
United Kingdom
Over 4 years using the app
September 3, 2015

Just love this app. We use it for different sales channels like google shopping, fruugo and others. It's very flexible and easy to add an additional channel.
And the support is also fast and accurate. You just gotta have this.

Bmini
Belgium
Over 4 years using the app
May 2, 2017

Great app for so many channels! Support is fast and helpful. We can only recommend this app.

Danny P Cz
Czechia
Over 4 years using the app
April 23, 2019

We have had a lot of issues with product feeds in the past, but once we got started with Koongo everything has been running smooth. At first i found the app to be very pricy, but their great product combined with the fast and reliable support makes up for it.
I hope to see more work on the order sync in the future, and maybe some additional pricing options for the amount of orders. (Quite expensive on huge numbers of orders)

Spreeglee.com
Denmark
About 4 years using the app
May 1, 2023

Very reliable service with a nice interface. Great support that is responsive and friendly. Recommended!

Sigr
Sweden
About 4 years using the app
April 6, 2023

My experience of this app and support was nice. It was, because at the moment I don't need any .xml files, but if I needed again I will use this app.

RUDRA yoga & healthy food store
Latvia
About 4 years using the app