Reviews (144)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product feed management, which enhances selling on multiple marketplaces. Features like custom feed creation, automatic syncing with Shopify, and advanced customization are particularly valued. The integration with Shopify is seamless, and the app's performance is reliable. Customer support, especially from team members like Carlos and Raul, is praised for its responsiveness and effectiveness in resolving issues. Merchants find the app valuable for expanding their online presence across various platforms.

September 23, 2021

Koongo has helped us immensely with connecting to other marketplaces. They were always available for any questions, answered to all our calls when needed, and was very warm and friendly throughout the entire process. I would recommend them as they were able to solution for any problems that arose, and resolved any issues in a timely manner.

LUXUNESS
Japan
Over 1 year using the app
July 4, 2018

I have been working with Koongo App for the past 2 years on three different Shopify stores. It's the best feed management system on the market. I have set up google, bing, connexity, Shareasale and many more.

Coedstore
United States
Over 1 year using the app
August 6, 2018

Stuck to Koongo as one of the oldest customers because the App is fit for purpose, very reliable and backed with prompt customer service. It is highly recommended for sellers on single and multiple platforms as it features lots of popular channels.
Highly recommended.

Worldsuperstore
United States
Over 1 year using the app
October 31, 2018

Koongo allowed my business the grow exponentially.

The support is second to none and simply freaking amazing!
Pricing is lower than any competitor and the system works perfectly.
I can safely say that because of the service Koongo provided i am now running a succesfull business selling on multiple marketplaces.

A million thanks!

Fiesta4you
Netherlands
Over 1 year using the app
April 28, 2020

Great app for Czech market, carefree export for Heureka.cz. Fast and helpful customer support in English and Czech.

LaBohemeCafe.cz
Czechia
Over 1 year using the app
Edited January 26, 2023

App works decent at first, requires some getting used to but has extensive runbooks in how to set things up. However, some runbooks just refer to contact support to set things up. We've sent multiple emails to support but had 0 response after 2 weeks.

Update: It seemed like there was a problem with their mail integration with zendesk. I was contacted by Raul and he is helping setting me up the last steps as we speak. Great service so far and would definitely recommend.

Zwart Schoenmode
Netherlands
Over 1 year using the app
Edited July 5, 2022

Ottima app, di facile installazione e molto intuitiva.
Assistenza super, sempre gentile e disponibile. Grazie Raül, per la pazienza, professionalità e creatività !!! Excellent app, easy to install and very intuitive.
Super assistance, always kind and helpful. Thanks Raül, for your patience, professionalism and creativity !!!

BassiniBoutique.it
Italy
Over 1 year using the app
February 22, 2019

very good and helpful, I'm using for so many website. everything is working fine. Automatic upload very useful.

152Store
Italy
Over 1 year using the app
November 5, 2022

Connection with Zalando : successfull after a few minutes :-)
And answers by support team helped a lot ! :-)

TREBIUS VALENS
Belgium
Over 1 year using the app
March 2, 2021

Koongo is an excellent app to say the least but more importantly the staff is Amazing. Raul is a great guy who we started off working with in the beginning but then he was gone to vacation and brought in an expert by the name of Pavel to take over and help us. We couldn't be more pleased working with Pavel and we are very excited because he has all the unique qualities you look for prior to doing business with any company. Pavel takes his client very seriously, hardworking, friendly and all around a professional. It's been our pleasure working with Pavel and we look forward to continue working with him. Thank you Pavel for all your efforts and assistance on our behalf, it's much appreciated.

Fragrance Spice
United States
Over 1 year using the app