Reviews (353)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to import reviews from various platforms and automate the review management process efficiently. It supports customizable widgets for site and product reviews and includes a free plan for up to 50 reviews. Customer support, particularly from staff members Cheryl and Kena, is frequently praised for quick and helpful service, including custom code adjustments.

March 13, 2018

It does what it says and has an attractive display. The website is a bit confusing however, and the free version only allows you to connect one social account.

Sandra Macdougall Art
Canada
About 1 year using the app
June 6, 2017

Great app and a very responsive, helpful developer. I highly recommend :)

Orange Burps
United States
18 days using the app
June 8, 2016

A great app that i love to use and great user interface but since Jun 16 they limit to 50 reviews for free account. Disappointed to know that i have to pay even I just need the basic features of customer leaving rating and just publishing it. Will look for other free alternative apps.

Wines Wholesales
Singapore
Over 1 year using the app
June 17, 2020

Great app and fast customer service! Installation of the widgets was a bit hard for me but I was helped very good and fast by customer service.

Sophie Stone
Netherlands
17 days using the app
August 9, 2014

Amazing App. And the customer services responded quickly.

WHY NOT?
Hong Kong SAR
16 days using the app
October 28, 2016

Kudobuzz is a very good review system. There are a few improvements that could be done but overall probably one of the top 5 review apps out there. A little integreation with reviews for specific products being able to show up underneath the products themselves for those ones would be great.

Mmo Gamers Market
United Kingdom
12 months using the app
Edited October 9, 2018

The product is nice and offered at a good price.

HOWEVER, the product frequently goes down - site visitors just see a blank screen. I was told by their support team they would fix the issue in a few weeks - the issue has been ongoing for months. Their team informed me in the meantime, the only way to get the reviews to show when the service goes down is to enter the app and make a change in the data. This "refreshing" of the data causes the app to reload and render the reviews again - it's a hack that is highly unreliable.

This is obviously extremely inconvenient. I have to monitor our site all the time to see if the Kudobuzz service is down. Clearly this is not possible to do 24/7 or at scale. As a result of the lack of stability in their service, I am losing orders...

Triple F.A.T. Goose
United States
About 1 year using the app
March 31, 2014

Just downloaded the app. It works great already implemented it on my website.

Phone Geeks Miami
United States
14 days using the app
August 22, 2023

The free plan doesn't include Etsy reviews, only Facebook reviews. The price is way too steep (£19.99/month) for only importing reviews.

Litniture
United Kingdom
9 months using the app
March 20, 2014

Kudos to Kena and team!

I am in a process of moving from YOTPO to Kudobuzz. While it's in their best interest to help me move from their competition, but I must say they have gone leaps and bounds beyond my expectations on supporting my migration.

The application loads up really fast and provides a great interface via widget or on a dedicated reviews page, explicit ask or mass review request.

I loved their SEO friendly product reviews.

I'm also excited to see their application's integration with G+ and LinkedIn, etc.

I don't think I'm going to move away to any other review application.

BEST of ALL it's FREE. I am keeping my fingers crossed that it stays that way :)

All the best to KudoBuzz!!!

Gurinder Creations
India
10 days using the app