Reviews (353)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to import reviews from various platforms and automate the review management process efficiently. It supports customizable widgets for site and product reviews and includes a free plan for up to 50 reviews. Customer support, particularly from staff members Cheryl and Kena, is frequently praised for quick and helpful service, including custom code adjustments.
Refine
-
By rating
Quick response time from customer service and quick fix when we had issues with the app (reviews not loading or slow load time). Keeping this app for the emailing features mostly, as this app will send automated emails to your customers asking for a review after 3 weeks post purchase (you can set up your time frame). It also sends an email with a discount code for customers who left a review. Originally got this app to have reviews from Etsy populating on the website but changes that occurred at Etsy made this feature unavailable from an automation perspective. I will still strongly recommend this app to increase the number of reviews on your website!
Thank you for your detailed review. We appreciate your feedback and happy to know our support team is on top with quick responses. Cheers!
Thank you for your help in getting the app working. You took the time to install it properly for me when I had trouble and I love it! It gives a great overview of social media and what is being said and allows for selection of those messages that give well rounded information for display. Thanks and Good Luck to you!
We switched from Yopto to Kudobuzz and we haven't looked back. We switched because we were not willing to pay $600/month for features that you can get with Kudobuzz for $29.99/month.
The Kudobuzz team is absolutely amazing. We wanted to make sure we use their app for over a month before leaving our review.
Since they seem to be a newer company there are some small issues, but Cheryl and the rest of the team reply to emails within hours and issues are fixed within less than 1 business day.
Some of the features I hope they will add are for example the dynamic coupon option.
We have no doubt that Kudobuzz will offer all the same features as Yotpo for a fraction of the cost in the near future.
Keep it up Kudobuzz.
Adam
Great product review app! Has all the functionality of the others at a fraction of the cost. Offers GREAT support as well. Highly recommend!!!
Works great! i have tried a few different review apps. and this one is the only one i have gotten to work consistently. Has a lot of great features! LOVE IT!
The service Cheryl gave me was prompt and to the point
Mission critical app. Sometimes it's a little kludgy, And I think the interface could be better, but it WORKS very well. And the support is stellar... always there to fix and help.
if you have review etsy or any others e-commerce site , its good to start with this apps to your new site .
Thank you, we appreciate your feedback and the recommendation!
I'm really happy with the app. Love that I can approve the reviews before posting. The customer service response is very quick. Great app!
This app is excellent, gives a neat widget to display the reviews and also a full page for testimonials. Adding new reviews is pretty easy too.
And yes, the customer service was excellent the only time I needed it. Overall, an excellent utility.