Lalamove: Deliver Faster

The 24/7 on-demand delivery app

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

Reviews

3.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 50% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 38% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 13% of ratings are 1 stars

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8 reviews

Beyond Alpha

Location Philippines
Time spent using app 6 months

Riders will ask you to cancel if they don't like the drop-off point. You will be forced to utilize the other delivery apps.

Dear Pets PH

Location Philippines
Time spent using app 3 months

Good day, I've recently added this app to my Shopidy store, but every and any location I add shows that my Pick-up and Drop-off address is not available for ANY kind of vehicle. I would like some help on this if possible. Thank you.

Developer reply

August 15, 2022

Hi Dear Pets PH,

Thanks a lot for your feedback. Our team has investigated and it's caused by some city configuration issues in your store's backend and we are aware that this has been resolved successfully already.

Please let us know if there's further questions! Thanks once again for your support towards Lalamove.

Rob & Mara

Location Philippines
Time spent using app 5 months

I've saved so much time booking deliveries because of this app. Absolutely love how all the customer details are auto-filled already. A total time-saver and life-saver! I would suggest, however, to: 1) Show the location map while auto-filling in the details during "Send via Lalamove" window (to make sure that the pin is correct) and 2) be able to use automatic coupons in the same window since I noticed that some coupons can only be used when booking through the website manually. 3) I also noticed that it's quite hard to get riders when the booking is multi-stop. Hope all of these can be improved as it is a great app to start with. Thank you, Lalamove!

bonapawtit

Location Philippines
Time spent using app 8 months

Lalamove has been sitting on my installed apps for a long time now and we've actually used it once or twice only. It's really nice to have auto-filled customer details but there are 2 significant features for businesses that are very important: 1. Having our customers to pay option is only for Advanced Shopify or Shopify Plus or annual billing for Shopify plans - maybe you can consider this not being limited. Especially for small business e-commerce sites where most customers are always the ones booking and paying the delivery based on the calculated rate. Otherwise, businesses like us will opt to book next-day pick-up using other courier services since we are offering dry food anyway. 2. Checkout option using Lalamove - Since pick-up orders are available for Shopify, why not add an option where customers will be redirected to their Lalamove account? If we do same-day delivery, upon checkout we need to add a note that they can book any same-day delivery and pay their own delivery balance. This gives our customers an option to use other competitors' delivery apps. These two also limit us to use Lalamove Shopify app even though we regularly book orders with your default app. Your Shopify app has more potential especially that Grab PH is not even supported locally. Hope you can consider these two. It will be a big help for us, small businesses.

WithLove.Co

Location Malaysia
Time spent using app 8 months

Still my preferred apps to use for delivery, instant and able to cater to my request. Great explanation from Christie & Jack from lalamove too!

theskinnybakers

Location Malaysia
Time spent using app 11 months

Your iders are hopeless. please include another before pick up and after pick signature to avoid missing items during deliveries.

Relx Cebu

Location Philippines
Time spent using app About 7 hours

Really convenient! Hoping for more features where customer can see their estimated delivery fee based on location.

EWER.依維寵物

Location Taiwan
Time spent using app About 1 month

Problems encountered during the communication process will be dealt with in time for me
The best app in the near future