Reviews (1,483)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing multi-language websites, essential for international e-commerce. It offers extensive translation capabilities for products, pages, and images, and features a customizable language selector. The interface is user-friendly, and the support team is noted for their responsiveness and effectiveness. The app also supports SEO-friendly practices, enhancing search engine visibility, and regularly updates to align with e-commerce trends.

August 9, 2024

Amazing app with a really amazing support team! I need to contact them many times during the years and every time I got the same high level treatment. Fast answers and problem solving very easily. Highly recommended!

Threeface
Italy
Over 2 years using the app
December 12, 2024

Scam already uninstall but still charging me

TricycleBlend
Hong Kong SAR
Almost 8 years using the app
langify GmbH & Co. KG replied December 13, 2024

Thank you for your feedback. We understand your concern regarding the charges after uninstalling the app. Please allow us to clarify that Shopify handles all app payments, and it is their standard procedure to charge for any started billing cycle. This can sometimes lead to overlaps, which we unfortunately have no control over.

We have already processed a refund for you. If you have any more questions or need further assistance, please do not hesitate to reach out to our support team. We're here to help!

Best regards,
The langify Team

August 28, 2024

The app is not always ultra easy to use but the support team is extremely fast and helpful to solve any issues.

PERS
France
About 1 year using the app
August 27, 2024

The support is super helpful and fast!
I can only recommend it.

Toni Sailer
Germany
Over 2 years using the app
August 14, 2024

Got a good and quick help from the customer service!

Bambaw
Belgium
About 6 years using the app
October 16, 2024

Doesn't translate everything on other apps that you have to use within shopify. Doesn't work with for example Judge.me review app or Pagefly.

It translates part of the text and then skips an entire section for no reason. No matter what I do it doesn't work.

The other thing is that they don't have a chat support. An app this big and pricy really should invest some of that cash in a chat support. I mean, even a small company like ours have a dedicated chat support.

ZooQueen
Hong Kong SAR
About 19 hours using the app
September 30, 2024

Perfect support

mytravelpassport
Spain
About 1 month using the app
August 27, 2024

Takes a while to do all the translations (of course) but an amazing app with amazing customer service.

Loyal Chains
Netherlands
About 12 hours using the app
July 12, 2024

Great app, but more importantly AMAZING support.
Highly recommend it. Thanks for the help Vera

Bundgaard
Denmark
4 months using the app
May 14, 2024

The app is very helpful, it has many features that you can use it on your online store. Also, they have excellent customer support team.

Petit-Bateau Azerbaijan
Azerbaijan
Almost 3 years using the app