langify ‑ translate your store

The customer service is quick, but very brief. They won't go into much detail in their responses often referring to their pre-written help resources which are basic. The customer service team refuse to take video meetings or do product walk-throughs, unfortunately. I think this would be a big plus as a customer, and I recommend they implement this. We use Shogun on our stores and Langify's tool ...

I am a starter in Belgium and we speaks 3 languages. I am writing all contents in 2 languages(French and Flemish) what is langify's extra in this history?
To give a possible platform to publish your website in orher language?
I am doing all effort myself. Monthly price proportion of langify/shopify is huge.
Why I can not write second language definitions on shopify?
If we pay for this application ...

really poor experience, x can't translate the strings that edit in other third party app
x takes more than 3 minutes to load the content.
x work really worst with Pagefly, even the page changes a picture, we should go back to Langify to relaunch the translate again (and the poor loading speed makes it really difficult)

There is no option to translate the contents automatically. Only manual translation which is time consuming.
Customer service was fast and efficient but could be more friendly.

Non-efficient customer support. I tried to uninstall the app and it did not remove all their code. After I contacted them they told me no code was left and that was not true and later they have also realized that. They told me to reinstall the app, then to uninstall, then to install again (I have lost hours with this) I still do not have my problem solved and no reply for over 5 hours.

Unable to search for products, customer support does not understand the problem, customer service level is in decline

Thank you Mr. Wolf from the customer service for helping me making my decision of un-installing the app.
Here's my original review :
"For everyone who's using a paid theme developed by a third party, I do not recommend this app. Because Langify interrupts some key functions, for example, my theme allows customer to preview a variant's photo in a small gallery, but with Langify implemented, the ...

Should have let me know it's manual translation app. Time waste. Customer sevice is fast as expected.

Version 1 is ok, but all in a sudden they launched version 2 with a lot of issues.

- Loading slow, very slow
- Functionalities very different with version 1

Confusing and CS is a bit careless.

I installed the app for two days, then realised that I dd not really need it
And I have spent the last month dealing with the left over code that has caused all sorts of problems on my site, it seems that Im talking to shopify support every day