Reviews (1,484)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective localization of Shopify stores, offering extensive translation features for products, pages, and images. They appreciate the user-friendly interface, auto-detect language functions, and customizable language switchers. The support team is praised for their responsiveness and helpfulness in both app-specific and broader technical issues. This app is essential for reaching non-English speaking markets.
Refine
-
By rating
Have used this app for a couple of years now. I sometimes have issues with text not being translated but overall I'm very happy with the app.
On a couple of occasions I've reached out to customer service and have always received super fast and very helpful responses (5 stars for customer service!).
Great software, great support!
I don't understand why it has so many positive reviews. This app does absolutely nothing to help with workload and adds more workload. Features are added, upgrades are done and your entire previous work is all of a sudden gone which one then has to redo. If I could, I would use another app and avoid this one as this is a whole bunch of manual work and then repeat again the manual work as they delete information that one previously uploaded. And then magically disappears. Oh, and it is never the app's fault if something doesn't work properly based on common sense but always the user's fault. Instead of fixing issues the customer service team is telling you workarounds. Seriously? If your customer service needs to provide a work-around there is a fault and not a user error.
Eventhough there was a bug with the language switcher, the service was really reactive, responded in a few minutes and resolved the issue in less than an hour.
Except for this issue, Langify is a great tool that helps us lots.
Cheers!
Excellent app and great support team
App is amazing. Support team is really good
So this is my 3rd active store with Langify and I fuc*ing love the and and the support is the best!
Terrible customer support. The translations of our main market are down for 3 weeks due to a technical issue on Langify side. The customer service takes too long to respond to a critical topic that was even caused by an update on their side. We are losing business and they don't seem to even care about answering back after reporting the issue 4 times.
Top notch support ! i've never seen a support as reactive as langify !
The app is great, the support even better !
Service is outstanding, we received quick and competent Help from the Support Team. They solved and fixed a problem right away. App and service deserve all 5 stars, beyond expectation.