Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

October 25, 2016

Very useful app. Great customer support.

Pt01
Monaco
7 months using the app
Edited November 13, 2018

Plagued with problems, after months trying to make it work I decided to uninstall it, but and even that is causing errors. The app is stuck in my code, very bad experience and poor support.
I will be complaining to Shopify. I have been using Shopify apps for a few years, this is the only time I have had such a bad experience.
UPDATE 11/13: After the developers FINALLY logged in to my store and deleted their app, they DELETED THE WRONG VERSION. I specifically asked them to remove the Spanish version (in writing via email) and they did exactly the opposite. ALL MY INFORMACION IS GONE. I cannot believe the level of incompetence!

Estilo Uno
United States
6 months using the app
Edited March 11, 2022

Update: The support team reached out quickly and helped resolve the issue. They were very knowledgeable. I still think setup, onboarding process, and compatibility with shopify markets could be improved-no shop owner should have his store go down for a whole day as soon as an app is installed. But I do appreciate that they are able to fix issues quickly. Still need to push translations live before I can make a definitive conclusion about this app. __________________________
Original:
Made my site go down for a whole day. After I installed it, any link on my site directed to this subfolder with a 404 error: /eg-en/eg-en//eg-en/eg-en//eg-en/eg-en//eg-en/eg-en//eg-en/eg-en/ After I deleted the app, the problem went away. In addition, the app loads a bit slowly and certain editing certain categories such as metafields will freeze the app.

Reveil
United States
7 months using the app
Edited February 25, 2022

We had a problem with assigning the language with our domain and we had an instant answer! Great and very quick support by James! Thank you!

supercitysxm.com
Sint Maarten
7 days using the app
May 15, 2014

Wow. This is one of the best designed apps out there, period! So easy to use! At every turn, the app exceeded my expectations.

I can't say enough good things about the functionality of this app. Johannes Hodde has done an absolutely unbelievable job. Hats off to him!

Beau's All Natural Brewing Company
Canada
7 months using the app
October 13, 2014

easy to use, work perfectly.
Excellent support!

MARTINI 1866
Italy
7 months using the app
August 24, 2016

Helps with international sales.

Watchbands Danmark
Denmark
7 months using the app
April 27, 2020

No other app is doing that on the market, as far as we know, great app with Friendly and Extremely strong professionnel customer's service !
Exactly what we were looking for added it to our website, interface is great, dashboard is easy to navigate . this one of the best app on shopify !

Light Aircraft Shop
Andorra
7 days using the app
February 3, 2023

This is the only app with reasonable pricing which offers absolutely ALL the features one would need to run an international, multi-language business. On top if it, the support team is extremely responsive, knowledge and friendly. We will be customers for years to come, we have no doubt.

Eoleaf
France
7 days using the app
Edited January 1, 2015

This app is such a great time-saver. It would be next to impossible to duplicate the template of each page by hand with a "look-a-like" translated page.

Not only does the app help exact page layout translations, but Johannes even replies and helps with situations that are not even his exact responsibility on Holidays!

A great app with great support!

Thailand UAV, Quad & RC Hobby Shop
Thailand
7 months using the app