Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

May 23, 2019

perfect customer support with coding problem, very satisfied with the service although there is a little bit complicate to use.

Toninni Coffè Gmbh
Germany
3 days using the app
June 25, 2021

Langify v2 Cons, found with my experience:
- unable to manage pages from page builder, other than pagefly
- impossible to translate the contents of the site (cart, account, etc.)
- does not recognize all metafields
- very complex and not very functional installation, always required technical support
- language change menu stops working with each language change
- performance dropped from 60 points to 49 points using this app (very little optimization)

Tiralento
Italy
3 days using the app
langify GmbH & Co. KG replied June 28, 2021

Thank you fo your feedback and I'd like to use this reply to clarify some things!

1. It's simply not true that we do not support other page builders than pagefly. langify is using the native shopify translation API and almost all page builders are storing the generated HTML in separated theme templates instead of storing it in the regular shopify page description (which would make it easy to translate those in the regular way). That makes it hard to translate those pages and we are the only app that is using the native shopify translation API that supports translating such static templates. In short: langify allows you to translate all static strings generated by a page builder app of your choice in the "Static" section.

2. This is completely wrong! Again: langify is using the shopify translation API and therefore ALL internationalized theme strings, including the cart and account, can be translated in our "Theme" translation section.

3. That is true but we restricted the access to some metafield namespaces such as "global". We did that because lot's of apps and shopify itself uses such namespaces for internal codes that simply are not translatable. Just drop us a mail and we will whitelist your metafields. Due to that issue shopify now added public and private metafields but this needs to be adapted by all apps over time.

4. Not sure what you mean by complex as we have a very clear structure of translation sections such as "Products", "Collections", "Pages", etc. Always required technical support? I don't remember you getting in touch with us at all in regards to "technical issues" - if someone needs help we're ready to assist but it's definitely not like "everyone needs technical support"

5. langify comes with it's own switcher that works perfectly fine. langify also supports third party theme switchers. In some cases some themes need manual adjustments to work with langify but this is something that we can do for you.

6. Might repeat myself but langify is using the native shopify translation API and we do not inject much code. shopify is adding the translations on the server-side so the performance should be almost the same. And again: get in touch with us and we'll take care!

P.S.: Noticed that you reviewed other translation apps with almost the same text. What's your intention?

February 10, 2022

The app is great. Easy to work with, and the support is above all the preises! Our team reccomend this app.

iam store
Ukraine
3 days using the app
February 6, 2023

literally destroyed my website and they are telling me that the people to blame is shopify, while the issue came directly afer installing their app i'm literally dreaming here

Koss Design -
Ireland
3 days using the app
February 10, 2022

Excellent, and excellent support. No complaints anywhere at all. When something is not clear, they step in and do it for you, as opposed to shoving guides under your nose.

mobilewoodmeister
Germany
3 days using the app
March 23, 2020

Should have let me know it's manual translation app. Time waste. Customer sevice is fast as expected.

Mill's Health Shop
United States
3 days using the app
March 11, 2016

I've used this app for over a year now and we are re-designing our new website. I asked him for help and he just referred me to a guide. He also said, he is busy with new inquiries and I should refer to the guide. Ironically his guide doesn't help. It is most disappointing because we care for all returning and long term customers, but he is busy with new inquiries and old customers are not his priority. Free period is only 3 days and yet I couldn't get anything done for the past 7 days and I am leaving this app.

Dashvue
Canada
3 days using the app
May 2, 2019

Love the app! it is easy to use and people in langify are so willing to help! That's the most important to be a good app. Highly recommend!!

InterContinental Grand Stanford Hong Kong
Hong Kong SAR
3 days using the app
September 8, 2017

So I installed this app and my "ADD TO CART" button stopped working for my English and translated site too. Support was great until this happened then they stopped responding. We're on a NIGHTMARE situation trying to revive our store. STAY AWAY!

PS: Perhaps they went home for the weekend and think it's okay to leave us w/o sales for the whole weekend. STAY AWAY!

Aledeals
United States
3 days using the app
August 13, 2020

j'installe application !!! bug de partout le pire j'ai acheté des mots et ca ne traduit rien !!! je click sur theme bug je click autre bug bug..service client pas en ligne.....je demande le remboursement immédiat !!!!

RUE DES TABLEAUX
France
2 days using the app
langify GmbH & Co. KG replied August 13, 2020

Thank your for your review and sorry for the inconvenience!

Please get in touch with us via support@langify-app.com so that we can assist with this and talk about a possible refund for the auto-translation-words.