Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

July 1, 2021

Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.

brunotti-eshop
Netherlands
Almost 2 years using the app
April 22, 2022

Very disappointing. Very slow and now we have been translating from Spanish to English for 3 hours and my Spanish website is half in English. It is really frustrating and time consuming when a paid application has to work without compromising the work already done. I do not recommend it at all.

Branni Pets
Spain
Over 1 year using the app
Edited February 6, 2023

killed one day of sale and blame it on shopify while my shop never had any issue before installing langify

Koss Design
Ireland
Over 1 year using the app
March 11, 2022

It was all working well when it starts to do /zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh, now, I am going to switch to another app.

Mind and Body Health Consultancy Pte Ltd
Singapore
Over 1 year using the app
langify GmbH & Co. KG replied March 18, 2022

Thank you for your review and sorry for the inconvenience!

Shopify rolled out Shopify Markets and in some cases our language switcher does not play well with it out of the box! We're working on a fix for this and will deploy a corresponding update soon!

Next time I'd suggest getting in touch with our support team which would have fixed this in no time ;)

Edited April 26, 2019

Be cautious if you are planning using this App with a page builder App as Pagefly. You will LOSE all your translation. Langify translates content (like titles, product description, etc), and then stores it in Metafields. PageFly creates custom layout pages via alternate templates. The alternate templates contain hard coded content, and won't have any of the langify Liquid logic, nor be pulling in the metafields that Langify creates. When you reach to them, basically they are putting fault on others and keep saying there will have an update to improve their App...well that's been 2 months that I am said so. There customer service is ok.

lllozeau
Canada
Over 1 year using the app
August 11, 2021

Never again Langify! The worst translation app ever. Hands off! Many translations are simply not working, as the app is not capable to deal with customised shops/themes. Spent hours and hours on this app. Totally frustrating and not worth the money.

Oliver Heemeyer - maker of fine jewellery
Austria
Over 1 year using the app
langify GmbH & Co. KG replied August 12, 2021

Totally understand your frustration but as our support Team already explained, this was an issue on shopify's end that simply prevented theme translations from showing up when on a 2.0 theme! This really wasn't our fault. Good news is that this has been solved now so you may give us a second chance :)

Edited March 30, 2019

It works, but leaves so much garbage when uninstalled. It can translate into different languages based on different domains.

EDIT: Putting 1, so much garbage....

Famme
Norway
About 1 year using the app
April 29, 2020

Real bad support service. My store broke down after incorporating a translation via this app 3 days ago, 3 DAYS NOT SELLING BECAUSE OF THIS APP!!

I have been unable to sell my most important products to my most important customers (german) and THEY HAVE DONE NOTHING TO SOLVE IT!!

We have contacted them 3 days in a row, no solution given.

DO NOT USE THIS APP, SUPPORT SERVICE IS A DISASTER. And it is not cheap at all. Use any other one, look for a better support service.

CitrusRicus
Spain
About 1 year using the app
February 2, 2018

Pay $ 17 50 for an application that does not work. No thanks ! After 1 year of use, we got tired of it! We have changed ... I do not recommend at all!

Narkoze
French Polynesia
12 months using the app
February 26, 2020

If the products are edited through some third app, then don't use this app! It is terrible that now we have to translate each option one by one, and again and again since the one option has different parameters in different pages. I tried to asked help for this, and they just unable to solove this problem currently.

lightfulname
Hong Kong SAR
12 months using the app