Reviews (1,486)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and its ability to make websites multilingual, effectively expanding market reach. The interface is user-friendly, facilitating easy management of translations across various content types like products and emails. It offers customizable features for translations and language selectors, supports SEO-friendly practices, and regularly updates to stay compatible with Shopify, enhancing user satisfaction and business growth.

September 14, 2023

I don't understand why it has so many positive reviews. This app does absolutely nothing to help with workload and adds more workload. Features are added, upgrades are done and your entire previous work is all of a sudden gone which one then has to redo. If I could, I would use another app and avoid this one as this is a whole bunch of manual work and then repeat again the manual work as they ...

NAYA
Germany
About 2 years using the app
May 6, 2022

Terrible customer support. The translations of our main market are down for 3 weeks due to a technical issue on Langify side. The customer service takes too long to respond to a critical topic that was even caused by an update on their side. We are losing business and they don't seem to even care about answering back after reporting the issue 4 times.

Sens Foods
Germany
About 2 years using the app
April 18, 2019

I tried to uninstall it, as I don't need it right now but maybe later.
Impossible to have it perfectly uninstall.
Many files are bugging my website.

SO BE CAREFUL BEFORE INSTALLING.

Maybe langify can help me ?

MACKEENE
France
About 2 years using the app
July 1, 2021

Very very slow response. Servers are very slow in responding. We are stuck in going live and the support team is not helping the way they should be knowing the criticality of the issue. I hope this comment will make them look into the matter and respond to us. We are loosing time by every passing minute.

brunotti-eshop
Netherlands
Almost 2 years using the app
April 22, 2022

Very disappointing. Very slow and now we have been translating from Spanish to English for 3 hours and my Spanish website is half in English. It is really frustrating and time consuming when a paid application has to work without compromising the work already done. I do not recommend it at all.

Branni Pets
Spain
Over 1 year using the app
Edited February 6, 2023

killed one day of sale and blame it on shopify while my shop never had any issue before installing langify

Koss Design
Ireland
Over 1 year using the app
March 11, 2022

It was all working well when it starts to do /zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh/zh, now, I am going to switch to another app.

Mind and Body Health Consultancy Pte Ltd
Singapore
Over 1 year using the app
langify GmbH & Co. KG replied March 18, 2022

Thank you for your review and sorry for the inconvenience!

Shopify rolled out Shopify Markets and in some cases our language switcher does not play well with it out of the ...

Edited April 26, 2019

Be cautious if you are planning using this App with a page builder App as Pagefly. You will LOSE all your translation. Langify translates content (like titles, product description, etc), and then stores it in Metafields. PageFly creates custom layout pages via alternate templates. The alternate templates contain hard coded content, and won't have any of the langify Liquid logic, nor be pulling in ...

lllozeau
Canada
Over 1 year using the app
August 11, 2021

Never again Langify! The worst translation app ever. Hands off! Many translations are simply not working, as the app is not capable to deal with customised shops/themes. Spent hours and hours on this app. Totally frustrating and not worth the money.

Oliver Heemeyer - maker of fine jewellery
Austria
Over 1 year using the app
langify GmbH & Co. KG replied August 12, 2021

Totally understand your frustration but as our support Team already explained, this was an issue on shopify's end that simply prevented theme translations from showing up ...

Edited March 30, 2019

It works, but leaves so much garbage when uninstalled. It can translate into different languages based on different domains.

EDIT: Putting 1, so much garbage....

Famme
Norway
About 1 year using the app