Reviews (1,482)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, essential for engaging a global audience. It supports translations for products, pages, and images, and includes customizable language switchers and SEO-friendly features. The user-friendly interface and straightforward setup are frequently praised, as is the support team for their quick, professional, and comprehensive assistance. This app is valued for its robust features and exceptional customer support, making it a great tool for businesses aiming to provide multilingual content.

October 18, 2020

Great support efforts from Michael who reacted at 2 a.m. on a Sunday morning to solve an issue with installing the app due to a previous installation.

reacha.de
Germany
10 months using the app
Edited November 2, 2018

The customer support is just amazing! Not so complicated to use, sometimes it does not work properly (or I just don't understand how it works) but again, I just sent an email and then the customer support team did everything for me. This is the first time I see such a good customer support. I definitely recommend this app, you won't be disappointed.

Perifit
France
10 months using the app
Edited September 17, 2018

Great support, we had some misunderstandings at the beginning but they really helped me out eventually, been using the app for a long time and it's very reliable. thanks!

Kewlioo
United States
10 months using the app
Edited August 23, 2020

Best support ever from one person: Sabrina! The 5 stars go to her support mainly for helping with everything that I had to do. Always available and always sharing what went wrong and how could i had fix it.

On another note: Langify(Shopify) unfortunately doenst let you translate our urls. So too bad for our SEO.

Still regarding support a person named Wolf, was not of much help at all. I asked something and he or she basically said that i could, basically, consult their FAQ. When i asked my question i had already searched everywhere and tried to do things on my own. To get that sort of response from a human its ridiculous, a bot could have easily said that. Human support has the responsibility(response+ability) of being much better!

About the app: its sort of easy to use, except when we're trying to translate certain elements that are hardcoded.

Conclusion: everyone at support center should learn from Sabrina, copy her style and try to be as helpful as she is. It makes a world of difference to be her customer or to be Wolf's customer. If I didn't have her support i would probably not be using this app.

Bem Estar Essencial
Portugal
10 months using the app
June 14, 2022

Brilliant Customer support: extremely quick and efficient. The agents provided me with ad-hoc video and screenshot to make the set-up error proof. The app itself it very easy to use.

Guud Woman
Belgium
9 months using the app
May 27, 2014

Amazing app! Does exactly what it promises and the support is super fast. I had a request about positioning the language buttons on my website and the support helped me even in my theme backend to get it to the right position. After 1 hour we solved the whole thing saving me a lot of work and time respectively.

Seriously, must-have app!!

Rubies and Rocks
Germany
9 months using the app
April 30, 2019

Great app with fantastic support. They answer fast en do their best to achieve what you want. I recommend everyone to use this app.

Smilezz - Be happy and smile
Belgium
9 months using the app
March 2, 2023

Amazing app, very easy to use, and their support team is extremely helpful and responsive.
عظيم جدًا، استخدمته للنسخة العربي من الموقع الخاص بالشركة اللي بشتغل فيها، مش معتمدة على ترجمتهم بشكل كبير لأنها آلية، لكن المزايا التانية للتطبيق عظيمة وبتوفرلي خيارات كتير. والحقيقة أنه أبسط وأسهل وأوفر بكتير من الاستخدام عن Weglot اللي قعدت معاهم 3 شهور وفي النهاية مقدرتش أطلع بالنسخة العربي من الموقع.

Olife Mena
Egypt
9 months using the app
August 16, 2018

Best support team ever! Fast and furious!)

Sorellemoscow
Armenia
9 months using the app
February 26, 2014

I added the langify app yesterday and must say that it worked really really well! To be honest I was quite hesitant to begin with but I gave it a shot and it worked like a charm.

I can really recomend it!

In addition to how well the app worked I got some really frinedly and great support when I had some minor questions at the end of my translation work! Great app, great service and the solution to a huge problem for me. So in short; great work!

Gallery442
Sweden
9 months using the app