Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

March 5, 2024

I would definitely recommend this app to anyone who is not computer or should I say app save. Jesse was an excellent support team member. He fixed my problem in a few minutes which took me days and still hadn't figured it out. Jesse, you are truly a lifesaver for time. Thanks again!!

Keda's-Stylz
Bermuda
9 days using the app
May 24, 2024

LayoutHub is an exceptional app that has significantly improved our website's design and functionality. The support team at LayoutHub is outstanding, providing prompt and effective assistance whenever needed.

Empower Native Voice
United States
4 days using the app
LayoutHub replied May 27, 2024

Dear Phuong,

Thank you very much for taking the time to leave this truly meaningful review. We are fortunate to have your trust in using our products. We hope to continue to serve you in the future.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us whenever you need.

Best regards,
Sophie | Customer Success Team

June 14, 2024

Very good app

Meww
Vietnam
19 days using the app
LayoutHub replied June 18, 2024

Dear Tien,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

November 29, 2023

Very easy to use with many layouts to choose from! Support responded fast with video instructions for difficult problems. Very great experience!

The Tank Marketplace
United Arab Emirates
3 months using the app
March 26, 2024

I can't thank Duke from the Layout Hub Support Team enough! At first, I was hesitant because I wasn't sure how to navigate the website builder settings. But Duke's assistance turned my experience around completely. He patiently guided me through every step, answering all my questions and providing clear instructions. With Duke's expert help, I quickly gained confidence and successfully achieved my goals. His dedication and knowledge truly made all the difference. I highly recommend Duke to anyone seeking exceptional support with website design!

worldwidenutrition
United States
5 days using the app
LayoutHub replied March 27, 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us.

We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

January 28, 2024

The app usually works flawlessly but after switching to a newer Shopify 2.0 theme I had an issue where the page I was building worked in the page editor itself but after publishing it and checking the live site nothing worked. I went to the support chat bubble and within seconds Duke answered and corrected the issue. I was not only pleased that he resolved the issue but also answered on a Sunday. Thanks Duke!!!

SIC GEAR SUPPLY Co.
United States
27 days using the app
LayoutHub replied January 30, 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

May 1, 2024

The pages you can crate are awesome and the support is even better

LocalBrew
Germany
About 1 month using the app
LayoutHub replied May 4, 2024

Dear Matthias,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

April 3, 2024

very helpful, and fast! I love layout hub and their team

Luxe Buddies
United States
Over 1 year using the app
LayoutHub replied April 8, 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.

If you have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Jesse | LayoutHub Support Team

April 29, 2024

Cass was very helpful and super responsive in helping me fix issues when i created my pages. I love using Layouthub, it has so many brillaint features, i wish i had known about the app sooner. I highly recommend this app!

Amania-Afrik
United States
About 22 hours using the app
LayoutHub replied May 2, 2024

Dear Amania,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

February 24, 2024

I have been dealing with customer service during this project for the past two months, it wouldn't be justified in words alone on how amazing Sophie was, customer service has become a nightmare across the planet over the course of the last 10 years, my experience with Sophie was refreshing and gave me a bit more hope going forward. She was extremely diligent, took in all the information and concerns I had and applied a solution. When I was just moments away from deleting the app she restored my confidence and quickly got be back on course. I cannot thank her enough!

Blue Barn Media
United States
3 days using the app
LayoutHub replied February 25, 2024

Dear,

Thank you very much for taking the time to leave this truly meaningful review. That is a great motivation for us to keep trying every day.

We are so lucky that you trust us to use our products. We hope to continue to serve you in the future.

Don't hesitate, contact us whenever you need.

Best regards,
Sophie | Customer Success Team