Reviews (2,948)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify store designs with its user-friendly interface and diverse template library, suitable for all skill levels. The app's customizability and features like sliders and collection pages are particularly appreciated for improving store aesthetics and functionality. Exceptional customer support, with team members like Cass, Duke, and Jessie, is frequently praised for their responsiveness and helpfulness, offering 24/7 assistance and personalized service.

February 19, 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
United States
4 days using the app
LayoutHub replied February 22, 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

March 20, 2024

We managed to create a great looking page using LayoutHub. We had a tricky issue that we couldn't work out and Kian from support was really helpful and managed to get us sorted! Thanks.

Distinctly Living
United Kingdom
2 days using the app
November 29, 2023

Very easy to use with many layouts to choose from! Support responded fast with video instructions for difficult problems. Very great experience!

The Tank Marketplace
United Arab Emirates
3 months using the app
March 19, 2024

Great. Dominique was great, thank you

Jeluxe Jewelry By Lea
United States
11 months using the app
LayoutHub replied March 20, 2024

Hi there,

It's Dominique from Beae support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

April 4, 2024

Super aide !

MIDI12
France
About 3 years using the app
LayoutHub replied April 8, 2024

Hi there,

It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

April 5, 2024

The support is very quick and helpful

Best Fashion
Mexico
About 1 month using the app
LayoutHub replied April 17, 2024

Dear Leon,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

October 7, 2023

customer support team is best. they are available for helping us always specially #caroline she is very helpful and always there for my help

URBANE
India
7 months using the app
April 1, 2024

So great! Dominique is so helpful, as a beginner I know hardly anything about building a site but she helped me code and build and answered all my questions!

Aurora Jewellery
Australia
About 4 hours using the app
LayoutHub replied April 8, 2024

Hi there,

It's Dominique from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

BR
Dominique

February 24, 2024

duke from layouthub really helped me with my problems! Excellent support! I would recommend it

AfterMatch
Austria
22 days using the app
LayoutHub replied February 26, 2024

Dear,

I'm Duke from support team. Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | LH Customer Success Team

January 26, 2024

Customer service was speedy and efficient. Their live chat is great!

ZOKU
United States
Over 3 years using the app
LayoutHub replied January 27, 2024

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team