Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

April 6, 2024

il servizio è molto disponibile e disposta ad aiutare per qualsiasi cosa

Verseven
France
3 months using the app
LayoutHub replied April 11, 2024

Dear,

I'm Duke from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Duke | Customer Success Team

February 19, 2024

Absolutely thrilled with the LayOut Hub app on Shopify! As a newbie in website building, I couldn't have asked for a better tool. The Pro plan is worth every penny – not only does it offer fantastic features, but the team's support is exceptional. Sophie and Jesse were absolute lifesavers! Whenever I encountered hurdles or had questions, they were right there to assist, responding promptly and providing real-time solutions. Duke deserves special recognition though – he walked me through troubleshooting multiple components, patiently guiding me every step of the way. With LayOut Hub, website building has become a breeze. Highly recommend to anyone looking to create a professional and polished site with ease!

Beak Made LLC
United States
4 days using the app
LayoutHub replied February 22, 2024

Dear, I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.

Thanks again for choosing us!

Best regards,

Duke | LH Customer Success Team

April 7, 2024

Got so much help and did exactly what I asked! Highly recommend!

RuCo Kids Consignment Sale
United States
About 2 months using the app
LayoutHub replied April 15, 2024

Hello Lori,

I'm Cass from LayoutHub Team. I hope you have a great day.

Thank you for your kind words! We're thrilled to hear that you find Layout Hub and our team very helpful and fast. Your satisfaction is our priority, and we're here to ensure that you continue to have a positive experience with us.

If you have any questions or need further assistance, please feel free to reach out. We're always here to help!

Best regards,
Cass | LayoutHub Support Team

April 21, 2024

Very cool program, easy to use, and if something is unclear, technical support is always in touch and everything helps

Amazing Case
Austria
7 days using the app
LayoutHub replied April 24, 2024

Dear Mariia,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

March 3, 2024

Great app! Cass have helped me through some problems and fixed it right away! Great customer service. 5 stars!

CNstore
Netherlands
18 days using the app
April 11, 2024

Kian was an amazing help !

Roba Family Farms
United States
Almost 3 years using the app
LayoutHub replied April 15, 2024

Hi there,

It's Kian from LayoutHub Support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

January 26, 2024

Customer service was speedy and efficient. Their live chat is great!

ZOKU
United States
Over 3 years using the app
LayoutHub replied January 27, 2024

Hi there,

Thank you for your positive feedback!

We're pleased to hear that our customer service was speedy and efficient, and you found our live chat to be great.

If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to ensure your experience remains smooth and efficient.

Best regards,
Jesse | LayoutHub Support Team

June 15, 2024

good ^^

DALJAM
Australia
23 days using the app
LayoutHub replied June 18, 2024

Dear Van,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We will be very happy to hear this, especially Jessie and I. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

January 25, 2024

Kian was great and helped me with exactly what I needed.

Kashmir Valley
United States
3 months using the app
March 17, 2024

Great page builder with a lot of options.. great support specially Cass, very friendly !

Phoebe Store
Australia
29 days using the app
LayoutHub replied March 18, 2024

Dear Laura,

I'm Cass from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | Customer Success Team