Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

April 19, 2023

First time using this app. Caroline was helpful and thorough with all of my questions. Appreciate it.

Iridessence Co
United States
17 days using the app
October 21, 2021

Just started using LayoutHub yesterday and so far support has been fabulous and the dashboard a lot more intuitive than competitor apps.

Raw Paws Emporium
United Kingdom
About 14 hours using the app
Edited March 19, 2020

It's a nice app, easy to use and great value for money. Very efficient help desk, with a quick response. I had small issues with the mobile version, but they were sorted pretty fast by support.

BlinkerGreen Computer Eyewear
Ireland
About 13 hours using the app
LayoutHub replied March 19, 2020

Thank you for your review and give us a chance to help you ;)

September 7, 2021

I like how this app elevated the look of my website. It is very user friendly and the chat support is so quick to respond. Jade of Layout helped me a lot and I appreciate her quick turnaround.

Tub Therapy
United States
About 13 hours using the app
January 11, 2022

I totally love this app. The layouts are just great and exactly what I was looking for to up my website! The customer service is also very helpful. Thank you to Andy for his help! He was able to find solutions to my needs! thank you!

Petit Laurier & Co
Canada
About 12 hours using the app
June 24, 2021

I just created a beautiful custom page, but I did find there were some elements of the blocks that I could not edit without going into the CSS - things such as colors, etc. However, the support was excellent and was able to quickly go in and make edits for me. Will be using it more going forward.

Finding Home Farms
United States
14 days using the app
August 3, 2023

Great App! Prompt response and quick resolution of issues. It greatly helped me to create a beautiful landing page in no time. Highly Recommended!!!

Fonshecare
United Kingdom
13 days using the app
August 5, 2020

This app is good if you are a beginner to Shopify and you want to make a decent looking website. There is not a lot of customization you can do with the individual sections they give you without paying, but overall user experience is good and I really like the customer service that comes with their chat-room.

MicroClimate
United States
14 days using the app
Edited August 29, 2022

After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.

Annataa
India
About 9 hours using the app
LayoutHub replied August 24, 2022

Dear Annataa,

We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.

About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?

When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation

We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.

Sincerely,
LayoutHub Team

January 28, 2021

Wonderful & fast customer service! I had questions on how to link images when it wasn't featured in the editing blocks. Maria was knowledgeable and fast. Definitely 5 stars!

Sole Mates Inc
United States
About 8 hours using the app