Reviews (2,987)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and versatility in creating web layouts and landing pages. It features a rich library of templates and design elements, enhancing website professionalism and creativity. The intuitive platform allows easy customization of page elements. Customer support is praised for being responsive and helpful, available 24/7 to assist with issues and provide personalized guidance.

September 7, 2021

I like how this app elevated the look of my website. It is very user friendly and the chat support is so quick to respond. Jade of Layout helped me a lot and I appreciate her quick turnaround.

Tub Therapy
United States
About 13 hours using the app
June 24, 2021

I just created a beautiful custom page, but I did find there were some elements of the blocks that I could not edit without going into the CSS - things such as colors, etc. However, the support was excellent and was able to quickly go in and make edits for me. Will be using it more going forward.

Finding Home Farms
United States
14 days using the app
August 3, 2023

Great App! Prompt response and quick resolution of issues. It greatly helped me to create a beautiful landing page in no time. Highly Recommended!!!

Fonshecare
United Kingdom
13 days using the app
August 5, 2020

This app is good if you are a beginner to Shopify and you want to make a decent looking website. There is not a lot of customization you can do with the individual sections they give you without paying, but overall user experience is good and I really like the customer service that comes with their chat-room.

MicroClimate
United States
14 days using the app
Edited August 29, 2022

After uninstalling, I kept getting a liquid error. Co Nguyen was really sweet and reached out to me. The service is awesome.

Annataa
India
About 9 hours using the app
LayoutHub replied August 24, 2022

Dear Annataa,

We sincerely apologize that the application did not meet your needs and for the issues you got when uninstalling the app.

About the liquid code error on your store, did you delete the app right in Shopify without resetting to the default theme in our app?

When you install our app to your store, we will have to embed some code in the theme to make the app workable on your store. So when you delete or uninstall the app, please follow our document on how to uninstall the app to delete all code from your theme. Here is our document https://docs.layouthub.com/user-guides/uninstallation

We have sent you a collaborator request, please accept and give us a chance to assist you to solve the issue so as not to affect your site.

Sincerely,
LayoutHub Team

January 4, 2021

Relatively easy to use - created a lovely page BUT using the free plan there is a very unattractive logo & link that is compulsory to show in your menu - enough for us not to use the app at all. Despite creating a good looking page. The first level of paid plan is $15/month which is just too great an expense for a start-up that only wanted to tweak one page.

figTart
United Kingdom
11 days using the app
December 31, 2020

I used the app and it helped me to build a landing page. I also had assistance from representative Maria and she was exceptional.

Affinity Chest LLC
United States
10 days using the app
February 4, 2021

Great app, easy to use and excellent support. Gives you a lot of options that are missing from many themes.

36th Parallel Coffee Roasters (Pods)
Australia
About 8 hours using the app
Edited August 18, 2021

Absolute rubbish, maybe accepted for simple minded click to design websites, But as a HTML source it is an absolute mess full of errors. I could EASILY draw much better Pages using nothing more than a peeled potato. LayoutHub is DISGRACEFUL anyone with even basic HTML can make much MUCH MUCH BETTER! Reply to response: Apology is accepted even though you are degrading my HTML coding skills. It is indeed unfortunate that I surpass the most basic of functions offered by LayoutHub Easy Builder. The biggest upset for me is that even deleting and removing the add, I still see excerpts of Layout Hub Easy Page Builder code everywhere.

iGetOz
Australia
10 days using the app
LayoutHub replied August 17, 2021

UPADTE: It seems you did something wrong. Please contact us on live chat or through email support@layouthub.com.
We will help you remove the app properly.
Hope hear from you soon!

We apologize for this bad experience, LayoutHub's target audience is people who don't need to edit too much and have a lot of satisfied people with the application. We're not sure if "rubbish" is the right word in this situation but our support team works 24/7 to provide the best service. It's sad if we can't help you.

Thank you

Edited August 19, 2020

The Online Customer Service is really helpful and fast, I was call for help at 2AM(HK time), that I got immediate responses, great for night time workers. The layout is great and simple, while it's limited style for free plan but surely enough for use! Enjoy using the app!

Holy Bubbles
Hong Kong SAR
9 days using the app