Reviews (2,974)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance store professionalism and visual appeal with a variety of easy-to-use templates and customization options. It's user-friendly for both beginners and experienced merchants, offering extensive customization and easy editing. The customer support is highly praised for its responsiveness and effectiveness in providing real-time adjustments and detailed guidance.

May 31, 2021

LayoutHub team is very supportive. Layout and page templates are very clear and smart. I have many choices to select.

82x Beauty
Vietnam
About 5 hours using the app
November 19, 2020

I have just started using it, and so far it has been working really well for our needs. Look forward to continue exploring it

Zea Relief
Australia
About 5 hours using the app
December 12, 2022

Très bonne application qui permet de contruire des pages moderne efficacement! Le support est formidable et rapide, Caroline a été super aidante tout au long de mon problème! Je recommande fortement.

Nature’s HUG™ Pet food Inc. - USA
Canada
About 5 hours using the app
January 6, 2021

With this builder it was easy for me to build a Landing page in a blink. It contains a lot usefull sections even in the free Version. Espacially the support got me impressed. Thanks!

Corovita
Germany
About 5 hours using the app
March 21, 2020

The app is fantastic, lots of options for different pages and fully customizable. The support is 5 stars with out a doubt. I would give them 10 if I could! I had a small issue and their support was incredibly fast and friendly and they were able to solve the issue very quickly! I highly recommend using this app. It is super user friendly just like the support you receive.

wodobsessed.com
United States
About 5 hours using the app
August 1, 2022

Maybe this app does the job for most people, but I ran into a simple problem that support couldn't (or wouldn't) fix for several days. The newsletter form does not work and shows an error. First, I waited an hour on the chat for them to solve my problem, and then they realized that they couldn't and transferred the problem to the developers. Since then there has been no information. If they can't fix a little thing like this, how can I trust this app and be sure of support if bigger problems arise??? Maybe it's best to skip it and look for a better app.

Mojo Beard
Serbia
6 days using the app
LayoutHub replied August 1, 2022

Thank you for your feedback!
We’re sorry that you were disappointed that I’ve kept you waiting for so long – we try to provide as much the best service as possible but sometimes things happen out of our control. I hope you will forgive me if I’m not considerate enough. Regarding your problem, our support team noted your issue on 29/7 and it is middle night of Friday in my country as you can see here https://tppr.me/s9MJ4
Our customer support team works continuously but unfortunately our dev team won't work at the weekends.. And they back to work today is Monday
About the form issue on your page, our dev team has checked it but the issue doesn't come from the app side. It is related to the field in your Mailchimp account. To solve the issue: There are two ways:
1.Please follow this document https://docs.couponcarrier.io/article/68-mailchimp---how-to-fix-codes-rejected-with-your-merge-fields-were-invalid to disable the required fields https://tppr.me/v4jez
2.Or please change the name for the fields in our app side with the same name in your Mailchimp's fields.
Thank you for bringing this to our attention!. If there’s anything else we can do for you, please let us know on live chat. We would be happy to assist you further!!!!

June 20, 2020

The app is very helpful. I created my home page with it. Very easy to use. And the support is great - they responded quick and could help me with all my questions.

OMFORMO
Germany
About 5 hours using the app
September 28, 2020

Our second website build using these guys. Excellent and easy to use. They staff are extremely helpful and can make changes you require almost instantly.

Henry London Watches
United Kingdom
About 5 hours using the app
September 15, 2021

Free tier is awesome and offers a lot of base functionality. Perfect for quickly building pages that are otherwise horrible in vanilla Shopify (FAQs, etc). Fantastic support as well.

PawfectPrint
Australia
About 5 hours using the app
June 15, 2022

I used this app to help with creating a VIP page for a certain kind of customer. I just added this Layout Hub app to my Shopify site and Olivia was so helpful in teaching me how to manuveur it. I hadn't had much success with any other app for my project and with Olivia's help she made it possible for me to get it done! She was patient with my incessant questions! 5 stars!

Technical Pro
United States
About 5 hours using the app