Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive templates, and features like sliders and customizable blocks. It's praised for quickly creating professional pages and enhancing store functionality. Many reported improved online presence and high conversions. The 24/7 customer support is commended for quick responses and technical issue resolution. Team members like Sophie, Jesse, Duke, Caroline, and Cass are frequently mentioned for their exceptional service. The paid version is seen as good value for money.

January 7, 2024

Very good service, needed a button added on the home page and it was fixed in a few minuts!

Mijn winkel
Netherlands
About 2 hours using the app
LayoutHub replied January 9, 2024

Hello,

Thank you for your positive feedback!

We're pleased to hear that you had a very good service experience with us.

If you have any more requests or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience continues to be smooth and efficient.

Best regards,
Jesse |LayoutHub Support Team

January 6, 2024

I use this app for my FAQs page, and it functions perfectly. It's an incredibly useful app with prompt support from their team members. It's a perfect 10.
Much thanks!

Selfa Bridal
Vietnam
About 6 hours using the app
LayoutHub replied January 7, 2024

Hello there,

I'm Sophie. Thank you very much for your truly meaningful review.

We are truly grateful to you for trusting in choosing our products and that is the motivation for us to keep trying every day.

The support team is available 24/7, so feel free to get in touch anytime you need it.

Sophie | LH customer support team

April 5, 2024

The support is very quick and helpful

Best Fashion
Mexico
28 minutes using the app
LayoutHub replied April 17, 2024

Dear Leon,

I'm Cass from Layouthub app.

Thank you very much for your kind words. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team

May 15, 2023

I have been using LayoutHub for quite a while now (well over 12 months), and it is user-friendly. There are many different options to customise your website completely. I have always had such a great experience with their customer support - they fixed an issue I couldn't figure out within 5 minutes of sending an email! I recommend checking them out for your site.

Milla Rose
Australia
About 2 years using the app
April 4, 2024

guter support

Nurturade Shop
Switzerland
2 days using the app
LayoutHub replied April 8, 2024

Hi there,

It's Kian from LayoutHub Support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

January 22, 2024

Je word super geholpen en stoppen pas als alles opgelost is.

Wannahave Deals
Netherlands
13 days using the app
April 3, 2024

客服Duke 很讚,我碰到困難他都立即幫我解決!很有效率~

上門易
Hong Kong SAR
29 days using the app
LayoutHub replied April 11, 2024

Dear,

I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!

Best regards,
Duke | Customer Success Team

April 24, 2024

这个应用很好用,客服也很专业,希望你们越来越好!

MHW-3BOMBER
Hong Kong SAR
18 days using the app
LayoutHub replied April 25, 2024

Hi there,

Thank you for your feedback! We're glad to hear that you find the app easy to use and our customer service professional. We appreciate your support and well wishes for our continued improvement. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Best regards,
Jesse
LayoutHub Support Team

September 7, 2023

I've loved using LayoutHub for the past few years to make Shopify more usable. I reached out to support recently and Caroline helped me immediately with a problem I had with custom code on one of my pages, which hasn't been the case with other apps I use on Shopify.

chickpea magazine
United States
Over 1 year using the app
September 14, 2023

Love layout hub! They have so many theme options as well as customizable blocks to choose from. Caroline from customer support is also amazing, she fixed my problem within 10 minutes. Would definitely recommend Thank you!

The CosmoGlo
United States
About 1 year using the app