Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional pages quickly. They value the extensive range of templates and customization options. The app's performance is efficient, and the paid version is seen as a worthy investment for its additional features. Customer support, particularly representatives like Sophie, Jesse, Duke, and Caroline, is commended for their responsiveness and problem-solving skills. Many recommend this app for its comprehensive template library and exceptional customer service.

March 8, 2024

I love LayoutHub! I received a response to my technical issue within 120 seconds and Kian, my customer service rep, had my issue fixed within 20 minutes of the initial request for help. Diagnosis of the problem & the fix in under 20 minutes!

Jewelry Store
United States
2 months using the app
LayoutHub replied March 10, 2024

Hi there,

It's Kian from LayoutHub support team. Thanks for the review you left for our app. Your feedback means a lot to us, and we greatly appreciate your trust in choosing our app.

We look forward to supporting you again in the future and providing you with exceptional service.

Kian | LayoutHub Customer Success Team

April 3, 2024

客服Duke 很讚,我碰到困難他都立即幫我解決!很有效率~

上門易
Hong Kong SAR
29 days using the app
LayoutHub replied April 11, 2024

Dear,

I'm Duke from support team.

Thank you so much for taking the time to leave us a rating!

We truly appreciate to know that you had a positive experience with our product/service. If you ever have any feedback or suggestions, feel free to share them with us. We're here to ensure your continued satisfaction.
Thanks again for choosing us!

Best regards,
Duke | Customer Success Team

February 9, 2024

I love this app, the customer service is great , i had a excellent experience with Kian , very patience and kind, quick to help and very knowledgeable about the app. Would definitely recommend others to use this app

My Store
United States
7 months using the app
March 14, 2024

Muy buena solución para landing pages y muy buen soporte por chat, hasta me hicieron unos cambios en la plantilla para poder usarla.

Don Foodie
Spain
About 1 month using the app
LayoutHub replied March 17, 2024

Hi there,

It's Dominique here from Layouthub support team, thank you for spending time leaving us a meaningful review, please don't hesitate to contact anytime you need support, we're there 24/7.

Best regards,
Dominique

April 24, 2024

这个应用很好用,客服也很专业,希望你们越来越好!

MHW-3BOMBER
Hong Kong SAR
18 days using the app
LayoutHub replied April 25, 2024

Hi there,

Thank you for your feedback! We're glad to hear that you find the app easy to use and our customer service professional. We appreciate your support and well wishes for our continued improvement. If you have any further questions or need assistance, please feel free to reach out. We're here to help!

Best regards,
Jesse
LayoutHub Support Team

March 20, 2024

excellent

EL Energy Infusion
Hong Kong SAR
28 days using the app
LayoutHub replied March 21, 2024

Dear, I'm Sophie. Have a great day!

Thank you for taking the time to share your review for our Layouthub app. The support team is available 24/7, so please reach out anytime you need it.

Sophie | Customer support team

May 1, 2024

LayoutHub has unmatched customer service compared to any other app that I've used on shopify or wix. They are always around 24/7 to answer any questions within a minute or possibly 2. Ive had a hell of a time figuring out how to build on Shopify because it seems to be way more difficult than Squarespace but Layouthub has truly made it possible. Thanks to Jesse and their whole team!

My Store
United States
15 days using the app
LayoutHub replied May 4, 2024

Hi there,

Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with LayoutHub and that our customer service has exceeded your expectations. Providing prompt assistance and support is our priority.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to ensure your experience with LayoutHub continues to be exceptional!

Best regards,
Jesse
LayoutHub Support Team

March 17, 2024

Great page builder with a lot of options.. great support specially Cass, very friendly !

Phoebe Store
Australia
29 days using the app
LayoutHub replied March 18, 2024

Dear Laura,

I'm Cass from support team.

Thank you so much for your kind words.

It's our top priority to provide excellent customer support. If you have any more feedback or suggestions, feel free to share them with us. We appreciate your recommendation and look forward to serving you even better in the future.

Best regards,
Cass | Customer Success Team

January 25, 2024

Amazing App, we've been using it for years on two of our stores. The customer service is the best in business.

Bell Tent Villages Glamping Resorts
United Kingdom
About 1 year using the app
March 31, 2024

Super helpful customer services. Fast, Quick, Easy

Allure Ave.
United States
13 days using the app
LayoutHub replied April 2, 2024

Dear Jessica,

I'm Cass from Layouthub app.

Thank you very much for taking the time to leave this truly meaningful review. We are so lucky that you trust us to use our products.

That is a great motivation for us to keep trying every day. Don't hesitate to contact us. We are always ready to support you 24/7.

Best regards,
Cass | Customer Success LayoutHub Team