LDT: Gift Wrap, Gift Message

So far, I'm not having very good luck. Support isn't very responsive. The navigation and use of the app is somewhat difficult. I initially had the free plan, then switched to a paid plan to be able to use a key feature and found out through my own troubleshooting that it's only available on the highest plan. I hope to have my issue resolved soon.

Definately the best Gift Wrap/Card app avaiable. We have multiple gift options and the choice of both different wraps and different cards. The app handles this with ease and display gift messages clearly for staff to copy.
Support is incredible. I needed assistance integrating into a custom cart app, Cade and the Dev team responded immediately and implemented an integration same day! Highly recommended developer and app!

App not currently functioning at all, getting 500 errors. Uninstalled app to reinstall and now I can't install. Have tried contacting support via email and 'live chat' and had 0 response. Is this app still active?

We used to love this app, but, unfortunately, it's not what it used to be.

What used to be a perfectly working app, now, simply, does not work.

Support used to be very quick to respond and resolve issues.

Now, however, they simply do not respond. We've been waiting for days for a response on a severe bug (their app simply not working) and don't even get an acknowledgement of the issue raised. We've tried communicating on their live chat, and email, but haven't received anything.

It saddens me how things have changed. You're probably better off looking for another app. Shame.

Excellent app, using the free version with Studio theme. Love being able to customize it so much - custom CSS makes all the difference when you really need to tweak style to match your colour scheme. All I actually needed was a link in the cart so customers could to select an unpriced gift receipt and add a message in a popup, and this works just fine for that. I'm not using the gift wrap option, but customization for that looks pretty good too. In fact all of the customization features in the free version are fantastic. Also, I had a question for support and they replied within a few hours, so quick & friendly service as well.

This is the single most important feature we added to our store about a month ago. We have seen an increase in how people now pick the gifting option. Went from barely noticeable to best seller.

It is also easy to set up

This app is amazing! We have been looking for an app that was simple to use, customizable, and had a picture of the items we are offering at the top. This app does just that! We were also able to integrate the message into our packing slip to make it automatically print the message with our packing slip. If you have any problems or questions, the dev team is phenomenal and will help customize the app for you.

ho avuto un problema con l'app, ma l'assistenza non risponde mai. Ho dovuto disinstallare l'app e passare ad un'altra

great but u can reduce the fee

worst support. No support received after multiple follow up