Overall rating
4.3
Counts per rating level
  • 69% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 17% of ratings are 1 stars
April 9, 2020

Bad service,, lack of bugs tring to open this app from last 1 hour not opening not working correctly..

Fashion Clearance
India
4 months using the app
reginapps replied April 9, 2020

Hey! We're really sorry you had a bad experience with our app. Our app works for hundreds of shops really well, but sometimes shop owners experience problems due to their themes or other apps installed on their store. We try to help them 1:1 to get our app working. Looks like you didn't contact our customer support for help. I'll be reaching out to you via email to follow up on your issue and get your problem resolved as soon as possible. Feel free to email us at admin@reginapps.com as well. Sorry again for not meeting your expectations!

July 26, 2021

App limits aren't working and I have tried to reach out to the developer with no response. Would love to get something worked out so I can solve these issues and change the bad rating.

Vintagent
United States
4 months using the app
reginapps replied July 26, 2021

Hi,
sorry to hear it doesn't work for you. I can see that we replied to your email Jul 25th. We'll be reaching out to you again to have your problem fixed.

May 21, 2018

Great app, but most importantly superb customer service. Would recommend this to anyone!

Sparablue
United States
9 days using the app
August 15, 2019

A fantastic app, very useful and honestly it is essential for wholesale websites. One criticism would be that the UI could be a bit easier to follow. Other than that, excellent app.

Pruestore Inc
United States
8 days using the app
March 26, 2021

This app is the only app I know of that allows you to make products exclusive. Happy that this feature is offered and works like a charm. Also, when I reached out to the app developer about a bug it got fixed really quickly. Can only recommend this app!

designbriefmarke
Germany
7 days using the app
Edited December 27, 2018

Worked for a while but when it stopped working there where no response from support and i uninstalled a few other apps and it suddenly start work again but still no support.

Brands Dropship - Be Your Brand
Denmark
2 months using the app
reginapps replied March 21, 2019

We're really sorry that the app didn't work well for you. We aware that some other apps might cause the problem and we work on fixing it.

Unfortunately, we were not able to reply in timely manner because of the holiday season, but when we replied back on Dec 29, we got an autoreply from your email, that you were on holidays as well. We also tried getting in touch with you in January, but never heard back from you.

If you still want to use our app, we'll be happy to assist you!

February 18, 2018

This is a good app, which we can set purchase ceiling for limited edition. Also, the customer support is excellent.

Log On Hong Kong
Hong Kong SAR
6 days using the app
February 20, 2021

app worked well initially, however stopped working, and cannot access the app now. no warning from the developor

danspasta
Australia
About 1 month using the app
Edited December 13, 2020

Once the trial stopped the limits didn't work, we received no warning. The developer can't work out why it's not working with our theme, the developer was nice to deal with though. Its a shame I didn't take any screen shots to prove that it actually worked previously.
Developer suggested I contact Shopify for a refund.

Techcrazy New Zealand
New Zealand
17 days using the app
reginapps replied December 13, 2020

Hey!
Sorry to hear you were disappointed. That's not fully true: we do no changes in the app once the trial is over: the only thing that changes is that you adjust your limits. Also you didn't have a required snippet installed during trial period as well.

We've been in touch with you for several days to debug and fix the problem, but seems that your store theme has some custom logic. We've also informed you, that your theme has a lot of custom Checkout buttons, which will prevent our app from working in 100% of cases. We offered you refund, suggested similar apps and you didn't reply to our last email. I think we couldn't do anything else to make our support better in that case.

Sorry about that.

Edited May 24, 2021

I was unable to get a response from the developer to assist with the install, something THEY required for the version I was trying to install on my store. I wrote on a Thursday, again on Friday. No response by Monday afternoon. I removed it and moved on.

Carpenter Core LLC
United States
4 days using the app
reginapps replied May 24, 2021

Hey! sorry to hear that you had bad experience with our app.
I do see request from Friday and yesterday and Im about to send your reply.

Sorry for inconvenience, usually we reply in 2 business days