Reviews (91)

Overall rating
2.2
Counts per rating level
  • 34% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 12% of ratings are 2 stars
  • 38% of ratings are 1 stars
October 19, 2022

One of the easiest ways we optimized our social channels. Super easy to use and love that you can integrate products directly!

Ready Set Judy
United States
11 months using the app
Shopify replied November 21, 2022

Thank you for sharing your feedback with us and I'm glad to hear that you've found Linkpop easy to use. We appreciate you taking the time to write your review and I hope the app continues to be a useful tool for your business moving forward! -Victor, Shopify Support

October 25, 2022

This app is amazing! It allows us to expand our shops and makes our links more shareable than ever! Super easy to use and customize.

freebeat™
Hong Kong SAR
11 months using the app
March 7, 2023

Not sure why all the bad reviews. Works great, better than Linktree for brands that use Shopify. Love that it integrates easy checkout right on the page

Scooch
United States
10 months using the app
October 19, 2022

Link pop makes it SIMPLE to put the pertinent information front and center for customers without having to get into the weeds of coding and such

Zen In A Jar
United States
10 months using the app
Shopify replied November 18, 2022

I'm delighted to hear that you've found Linkpop to be a simple and effective tool for your store and thank you for sharing your feedback with us here. I hope the app continues to be of use to you and your business moving forward. -Victor, Shopify Support

October 25, 2022

I tried out Linkpop and found it quite easy to use. The setup was a breeze. Shopify integration makes adding new products very easy.

Cromulent Records
United States
10 months using the app
September 12, 2023

I have to start out saying I actually liked the app and how it syncs with my store. It is easy and convenient to use but I give it a one star because of the security issues I've been experiencing.

I have this app connected to QR codes, social media, websites, etc and it's a massive pain in my side that I have to switch to another service. I've had an issue for who actually knows how long, that my link is being hijacked by other businesses outside the US.

When someone clicks on my link in any of my bios, it redirects them to another company.

This could explain large dips in my sales over the last several months, so who knows what has actually been happening.

I've contacted Shopify support three separate times about this issue and they insinuated it's a problem on my end with my browser, cookies, or cache. They also can't replicate the issue... To be fair, they can't even figure out how to view my Instagram account which has thousands of followers. So of course they were not able to experience anything I was seeing first hand.

I've also tried uploading video with my phone demonstrating my issue, but they only accept a very particular type of video that I was not able to get correct even after downloading the specific app they recommended. I have an iPhone which should have been an easy and seamless upload.

After the third complaint and zero answers as to what was actually happening, I've decided to move all my linking services to another company. I don't feel comfortable knowing this is a Shopify product and Shopify cannot give me any answers, if my store is secure, or why this is happening.

I have decided to go with a third party paid service. I feel more comfortable knowing my linking and website are totally separate so it won't compromise my store in any way.

Christina Lee Dot Meditation Âû
United States
7 months using the app
Shopify replied September 15, 2023

Hi, Christina. Thank you for your review and sharing all of that context. I haven't heard of this happening with LinkPop, but if you're experiencing issues with the app we'd definitely want to look into it further. I know you've already done this, but speaking with our support team here (https://shopify.link/vRnL) is the best way to get more help with this app. If you're unable to send videos of the issue, using screenshots to explain what's happening can help as well. -Erin, Shopify Support

October 19, 2022

I use this app in our Instagram bio to help my customers navigate through our website and easily direct to pages in our store without having to search. It is super easy to use and I love how you can access it directly through the shopify app on mobile. Thank you

Mothers Mylk
Australia
7 months using the app
Shopify replied November 18, 2022

Thank you so much for writing your review and for sharing your experience using the Linkpop app for your store. I'm delighted to hear that it's been easy to use and that you've had positive results from setting up Linkpop on your store, and we appreciate you taking the time to let us know here. -Victor, Shopify Support

October 16, 2022

I wish I could give this app 0 star because it’s annoying trying to log into it with shopify all the time

Rose Hair Shop
United States
5 months using the app
Shopify replied November 18, 2022

Thank you for writing your review and I am sorry to hear that you've had difficulties logging in with Shopify while using the Linkpop app. If this issue is persisting please contact our support team directly and we'll see if there's anything we can do to help: https://bit.ly/2AWw5VA. -Victor, Shopify Support

October 20, 2022

We've been using Linkpop since the very beginning, and our experience is amazing! The app is super easy to use and it helps us increase our conversion rate, would definitely recommend people to give it a try!

Yao Secret
United Kingdom
7 months using the app
Shopify replied November 25, 2022

Thank you so much for writing your review and for sharing your feedback on the Linkpop app with us here. I'm delighted to hear that it's helped increase conversions on your store and hope that continues as your business grows. -Victor, Shopify Support

October 19, 2022

We've seen a lot of conversions of buyers purchasing directly through Linkpop. It's an easy way to make sure all of our social link in bios are the same and update at the same time. And it works directly with Shopify to place the order. I was actually surprised at how many customers have used it to purchase. Wishing for some more customization but for now it's working great!

Field Sports Training
United States
6 months using the app
Shopify replied November 22, 2022

I am delighted to hear that Linkpop has been working well for your business and thank you for letting us know about your experience using the app here. I hope Linkpop continues to be a useful tool for your store and we appreciate you getting in touch. -Victor, Shopify Support