Reviews (88)
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I tried out Linkpop and found it quite easy to use. The setup was a breeze. Shopify integration makes adding new products very easy.
It seems like it might be a good thing but I have 4 stores and can only use it on one. It would be nice if I could have an account for each store.
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. We can completely understand the benefit of having that as a feature for the app. I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
Have had for months and still cannot add products from my store. Followed every step. Wouldn’t recommend and I’m moving on…
Thank you for taking the time to share your feedback. It's unclear if you were able to reach out for support, but if you decide to give it another shot we would be glad to support you with set-up here here: https://shopify.link/vRnL. -Olivia, Shopify Support
Hello Linkpop,
I totally agree with the previous reviewer :
« I don't link to products in my linktree because i have too many products.
I link to categories....or collections....
So yes, i can add them via link but perhaps you can add that as an option ?
Otherwise, installation worked fine for me unlike for others.
Will be testing it out and see how it compares to linktree :)
I would say that another feature I really want, that linktree had, is to be able to turn on and off links as well as schedule them in advance.
I am launching a ton of products so it would be great to plan these in advance. »
=> As I have multiple affiliate links and Shopify accounts, I would appreciate if you could create a subcategory of links such as :
1- My E-Shops;
2- My Marketing Tools;
3- My E-Learning Courses;
4- My Media;
etc.
Thank you for your feedback.
Best regards,
Irene
Thanks for your review and for sharing your requests for more functionality!
I have been able to file these requests internally on your behalf, so thanks again for taking the time to share your feedback with us here. -Don, Shopify Support
It sends random links, not my links, Some of them are PORN related! I cannot reach support.
Hi there, thank you for letting us know about this issue. We definitely want to review your Linkpop account and ensure that your merchant account is secure. Please contact our authenticated support through our Help Center as soon as possible: https://bit.ly/2AWw5VA. -Shay, Shop Support
Great app if you only have 1 shopify website, but if you have multiple you will only be able to access one link pop account. Not because you can't create multiple, but because you will never be able to log out of the last one and it will continually show up on all of your shopify websites. Support was great at first, but when they didn't have an answer to solve my issue, they stopped responding.
Thanks so much for taking the time and bringing this to our attention. While we don't have a resolution to solve your issue at the time, we'd be happy to bring the issue up with our development team. We appreciate your feedback and support. Cheers. -Elias, Shopify Support
I use this app in our Instagram bio to help my customers navigate through our website and easily direct to pages in our store without having to search. It is super easy to use and I love how you can access it directly through the shopify app on mobile. Thank you
Thank you so much for writing your review and for sharing your experience using the Linkpop app for your store. I'm delighted to hear that it's been easy to use and that you've had positive results from setting up Linkpop on your store, and we appreciate you taking the time to let us know here. -Victor, Shopify Support
I have to start out saying I actually liked the app and how it syncs with my store. It is easy and convenient to use but I give it a one star because of the security issues I've been experiencing.
I have this app connected to QR codes, social media, websites, etc and it's a massive pain in my side that I have to switch to another service. I've had an issue for who actually knows how long, that my link is being hijacked by other businesses outside the US.
When someone clicks on my link in any of my bios, it redirects them to another company.
This could explain large dips in my sales over the last several months, so who knows what has actually been happening.
I've contacted Shopify support three separate times about this issue and they insinuated it's a problem on my end with my browser, cookies, or cache. They also can't replicate the issue... To be fair, they can't even figure out how to view my Instagram account which has thousands of followers. So of course they were not able to experience anything I was seeing first hand.
I've also tried uploading video with my phone demonstrating my issue, but they only accept a very particular type of video that I was not able to get correct even after downloading the specific app they recommended. I have an iPhone which should have been an easy and seamless upload.
After the third complaint and zero answers as to what was actually happening, I've decided to move all my linking services to another company. I don't feel comfortable knowing this is a Shopify product and Shopify cannot give me any answers, if my store is secure, or why this is happening.
I have decided to go with a third party paid service. I feel more comfortable knowing my linking and website are totally separate so it won't compromise my store in any way.
Hi, Christina. Thank you for your review and sharing all of that context. I haven't heard of this happening with LinkPop, but if you're experiencing issues with the app we'd definitely want to look into it further. I know you've already done this, but speaking with our support team here (https://shopify.link/vRnL) is the best way to get more help with this app. If you're unable to send videos of the issue, using screenshots to explain what's happening can help as well. -Erin, Shopify Support
We've been using Linkpop since the very beginning, and our experience is amazing! The app is super easy to use and it helps us increase our conversion rate, would definitely recommend people to give it a try!
Thank you so much for writing your review and for sharing your feedback on the Linkpop app with us here. I'm delighted to hear that it's helped increase conversions on your store and hope that continues as your business grows. -Victor, Shopify Support
I like this app. It's easy to use, and as simple as it is I can still customize the page a bit to look pretty and professional. I like that I can add external links to it, and that it makes checkout easy for customers! This is a good app, I wish the creators would update it to give us a little more leeway as far as customization and making it possible for users to also rate our products on the app. It's an easily customizable link that I can place in social media or on other websites and I can still analyze my site traffic on shopify. Nonetheless, I like it and definitely recommend it to any shop owner.