Reviews (736)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for multi-channel selling on platforms like Amazon, Etsy, eBay, and Reverb, praising its ability to manage inventory and orders efficiently. Features like customizable templates and consolidated sales metrics on one dashboard enhance user experience. The app is noted for its affordability and reliable synchronization across channels. Customer support is highlighted as responsive and professional, providing 24/7 personalized assistance.

February 7, 2026

Unfortunately Lit is not as LIT as it used to be.

They do add features and that is great!
What isn't great is when they remove time saving features and you are forced to figure out a workaround that takes 10 times as long as it did before.

1 instance being if you have a product in Shopify that has say 5 colors and 10 types. You list it to Etsy, then add 2 more types in shopify, you can then tell it to update the variants from shopify and it will do that so you don't have to add them all via etsy's interface.

With ebay, you could do that, now you can't, you have to add them 1 at a time using a different page.

VarietyBySKL
United States
Almost 3 years using the app
February 11, 2026

Reasonable price and saves time syndicating your product information to your sales channels. Customer support is great and ensures you are setup for success.

Diorama Hobbies
United States
Over 1 year using the app
February 18, 2026

Harvey was extremely helpful throughout the entire process. He took the time to clearly walk me step-by-step through how to use the app and made sure I understood each feature before moving on. His instructions were clear, patient, and easy to follow, which made a potentially overwhelming setup process feel much more manageable.

I really appreciate how responsive and thorough he was when answering my questions. He didn’t just give quick answers — he made sure I fully understood how everything works so I can confidently use the platform moving forward. So far, my experience has been very positive thanks to his support.

LV3DPrinting
United States
11 months using the app
February 12, 2026

Lit has given us a simple way to get our products listed in more than one venue. Their representatives are responsive and helpful, I would recommend Lit to any small business looking to improve their visibility and growth.

The Fretted Buffalo
United States
11 months using the app
January 2, 2026

I absolutely love Harvey! He is so patient, detailed, and truly understanding. I’ve been using this product for a while now, and it has been great. Anytime I’ve had an issue, it was fixed right away, which I really appreciate. It’s a solid product, and if you ever need help with the setup, having someone guide you through it makes the experience even better. Highly recommend

YoniDa'Punani
United States
Over 1 year using the app
December 14, 2025

The app works well, there is a bit of a learning curve to get it to work. However, the support staff is very knowledgeable and very helpful. I mainly use it with Ebay integration right now. I will be moving to the Amazon integration but can tell it will be an additional learning curve there.

Thanks for your help Mona and others!

Tampa Jigging Company
United States
10 months using the app
January 12, 2026

Excellent App! Saved me many hours of creating listings on multiple platforms. This simplifies with added features and to modify listings based on different platforms on go. Addition to that excellent and prompt customer service. I recommend to everyone who use multiple platforms.

ModoHaven.com
Canada
3 months using the app
November 20, 2025

Strong app to connect with my Shopify store. I do find that some workflows could be easier and more intuitive - but once things get sorted out it works fairly smoothly. I do wish that there was less for me to do to initiate the listings being added to my Reverb store, but for the most part it works pretty well.

Guitar Brando
Canada
Over 2 years using the app
December 15, 2025

The product itself could use some useful stuff like api triggers and the ability to self-cancel jobs. But I have to say, this is the best, most responsive most honest customer service you will ever get in your life. Much better even than shopify itself. They are always informative, honest, quick and thorough. Honestly, if it was not for the customer service being incredible, I might not keep my subscription. But I will keep my subscription just because of customer service. Absolute rockstars.

Canvora
United States
4 months using the app
December 16, 2025

Love their app, it saves me so much time. They support is always on time with fast responses, and follows up without a miss. They offer easy images to describe what is going on while troubleshooting as well.

Clero USA
United States
3 months using the app