Reviews (409)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing multi-channel sales efficiency, particularly praising its bulk listing and inventory synchronization features that prevent overselling. The user-friendly design and intuitive interfaces simplify complex tasks, while the responsive support team is noted for their expertise and near 24/7 availability. It's valued for competitive pricing and powerful features, making it a useful tool for expanding online sales.

December 12, 2024

I've been using LitCommerce for the past 2.5 years to integrate my Reverb store with my Shopify store. The setup/integration was pretty simple, and the process works very well.

I do all of my product editing in Shopify, then I export that info to my Reverb store through LitCommerce. Reverb orders then get seamlessly synced to Shopify also through LitCommerce.

I've had a few minor problems over this time, but the folks at LitCommerce have always fixed things very quickly. Same day or next day solutions have been my experience.

Overall, I'm very happy with the service and the support.

RocketMusic
United States
Over 1 year using the app
November 20, 2024

I've been using Lit Commerce for a while now. Before Lit Commerce I had tried them all! None of them worked well and the costs just kept escalating.
I use Lit Commerce to sync my Shopify store and my Etsy store - I sell one of a kind items and I have a lot of inventory.
The Lit commerce software allows me to never worry about oversells and it syncs my inventory and orders perfectly.
The software does so much more than just that though.

Aside of the software - the customer service team!!! OUTSTANDING - there is no waiting - most things are resolved straight away. They are kind, polite and very professional.

I highly recommend Lit Commerce. They're great!

Castle Rocks Cornwall
United Kingdom
About 1 year using the app
November 4, 2024

Amazing Customer service. It is a learn curve especially with Amazon but once you understand the app it becomes quite easy. I had a bunch of questions with Agent Cody with LitCommerce. I really appreciate him having patience and understanding and explained everything quite well, I can only hope in the future if I have an other issues to get an Agent as kind and dedicated as Cody. Thank you for all your help. Also Litcommerce videos on youtube also helps out a lot I high recommend watching them.

Attire T LLC
United States
6 months using the app
November 22, 2024

Great app after searching through so many that claim to do so much. Litcommerce works and does what they say. It took some time to figure out how it worked and I needed tons of help to get started but their chat support is superb and very response. They were able to customize how my platforms were mapped and provided great support all along the way. Would highly recommend.

Vinyl Bay 777
United States
4 months using the app
November 7, 2024

We have encountered issues with other platforms that LitCommerce supports. One of those platforms has been critical for the growth of our business, but it has taken 3+ years to resolve. We decided to address the issue with LitCommerce to see if they could help. In spite of the policies LitCommerce has in place, the CSA went above and beyond to find a solution and worked with her management team to make it happen. She was efficient, clearly understood the issue and communicated throughout the entire process. The issue was resolved and we can now GrOW our business! Alyana was exceptional!

ToneShapers
United States
Over 1 year using the app
November 28, 2024

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

Joyous Creations & Co.
United States
About 1 year using the app
October 30, 2024

LitCommerce is a great tool for making your business more efficient and saving you time to work on more important tasks. Their team is great at dealing with mapping issues. We've been using their product for a while with great success.

Drugan's Drums & Guitars
United States
Over 1 year using the app
October 18, 2024

The app has worked well and saved me a good bit of time. Also, I recently asked customer support for some help with a question and the custom service individual was knowledgeablem pleasant and very helpful! Thanks!

Carmel Fine Silver Jewelry
United States
Over 1 year using the app
October 31, 2024

Excellent app that makes life a lot easier by bulk uploading all existing listings from eBay to shopify & etsy, or vice versa. The support team are actually on hand 24/7 and always give concise, comprehensive support to any of my queries, and will also show visual examples (screenshots with pointers etc to guide you). My only one qualm is that I cannot delete/discontinue an item from all platforms with one button, you have to go between to ensure they are ended and deleted. But in LitCommerce's defense this is to avoid accidental deletion of items. Harvey V. in particular has gone above and beyond with customer service for me. Thank you!

Bonds Redcar
United Kingdom
3 months using the app
November 28, 2024

Okay, so I've been using LitCommerce for my Shopify store and honestly, it's been a lifesaver! It does everything - listing products, keeping track of orders, even helping me with my marketing.

At first, I thought it looked kinda basic, not gonna lie. But don't let that fool you! This thing is seriously powerful. Plus, their support team is AMAZING. Whenever I've had a question (and trust me, I've had a few!), they've been super helpful and quick to respond.

LLASI Apparel
United States
28 days using the app