Reviews (267)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective store migration services from platforms like Magento, WooCommerce, and PrestaShop to Shopify, handling critical data like products, customer information, and order history efficiently. The "All-in-One" service is particularly valued for comprehensive migration needs. The app's team, including members like Andy, Jay, and Harry, is praised for their professionalism and responsiveness, providing 24/7 support through multiple channels, including chat, and ensuring proactive communication throughout the migration process.

Edited August 10, 2021

I used LitExtension Store Migration to consolidate three different e-commerce stores and a WordPress blog into a single ShopifyPlus site, with over a decade of historical data. It was a daunting task, but the customer and technical support for LitExtension were excellent. What would have taken me weeks and weeks of failed attempts to migrate data, they help me accomplish in days. For anyone migrating data to a Shopify account, I can't recommend this app and service enough.

thirstiesbaby.com
United States
8 months using the app
LitExtension replied August 10, 2021

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,
LitExtension Team.

Edited December 12, 2021

Customer service amazing, and speed of migration was really good. we had over 4000 products to migrate and took 24 hrs to populate. Would recommend

Towbars Australia
Australia
8 months using the app
June 13, 2022

I could do this myself...or so I thought!! While the system was very intuitive and very easy to use, the people behind the scene - especially Andy Dang that I worked with made the difference. There was small unforseen issues we picked up, like the fact that images in variants were already in Shopify, but the main images were in VEND...this created more complexity than what a business owner like me could resolve. I decided to take a chance on the development team at LitExtension...and WOW...what an awesome experience - we took our time with the migration and made sure we have tested everything...Andy was a start...HIGHLY recommend him as he understood my limited knowledge and also mentioned some stuff I should have a look for during the migration. The process was a success...and would not have been possible without someone that actually understood the systems. WELL DONE...and THANK YOU!!

Wild & Woolly Yarns
New Zealand
7 months using the app
November 10, 2022

I believe it is the best migration app that is on the market. The staff and tech team's service is fantastic.

Floristics Co.
Hong Kong SAR
7 months using the app
LitExtension replied December 5, 2022

Hi Floristics Co. Team,

Thanks a bunch for your kind words. The pleasure is on us. We are so glad to know that you are satisfied with what we have to offer. Again, thank you for choosing us.

Regards,

LitExtension Team

May 4, 2022

OMG- I wish I knew about this App and its TEAM earlier!!!
I was paying for 2 months for my shopify store after the trial ended and I still couldn't move my real wix/ecwid store to shopify because either I didn't know how to do it, or I was very afraid to do it myself, especially that I had many sells and clients and didn't want to lose this data, or I couldn't do it because all the offers were way too expensive for my little store. I found this amazing app on YouTube, when I clicked the link to the LitExtension Store Migration App the chat window popped up and within an hour I knew what I needed to know and to do and for absolutely affordable money all my store, with CEO, products, orders, clients, etc were migrated by the team in a very short period of time.( it took a few hours and would be faster if I answered their emails faster too). I cannot believe it took me 2 months of fear and anxiety, I wish I knew about the app and the amazing team earlier, that's why I'm leaving this review for others! They work fast, professional and are 100% worth the money!

vonkachez
United States
7 months using the app
April 11, 2022

Best app to convert a woo store to Shopify. The Lit extensions team is very responsive and work hard to get your migration completed quickly. We strongly suggest using this app if making a migration to shopify

shop1920-zpb
United States
6 months using the app
September 19, 2023

LitExtensions has been a BLESSING for our business in migrating from vend to shopify POS and balancing/merging our pre-existing data
We couldn't be happier with their efforts :) Highly Recommend

Earth to Life
Australia
6 months using the app
LitExtension replied September 21, 2023

Thank you so much for taking the time to share your positive experience with LitExtensions! We are thrilled to hear that our services have been a blessing for your business during the migration from Vend to Shopify POS and the merging of your pre-existing data.

Our team at LitExtensions is dedicated to providing seamless and efficient solutions for e-commerce platform transitions, and we are delighted to know that we have exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words truly motivate us to continue delivering exceptional service to all our customers.

Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.

Thank you again for your trust in LitExtensions. We highly appreciate your recommendation.

June 16, 2020

Firstly, the pricing is good compared to other migration apps. The most important opinion I would to offer as this review is that the support is very good. Rarely does anything run smoothly, so having the right support is crucial. Very good value for money.

Kirktown Garden Centre
United Kingdom
6 months using the app
LitExtension replied June 22, 2020

Thank you so much for using our service. We look forward to supporting you in the future ;)

Have fun with your new store!

Best regards,
LitExtension Team

August 11, 2021

The team has been so cooperative and helpful during our transition to a new POS system. We're beyond pleased with the results and customer service.

So Over It Luxury Consignment
Canada
6 months using the app
LitExtension replied August 16, 2021

Thanks for your kind feedback. Should you have any issues after the migration, please don't hesitate to contact our support team. We are more than happy to assist you at any time.

Best,
LitExtension Team

April 13, 2023

Good job by Jay. He is very professional and always available for help.
And very patience. I like work with him.

Wanddecoratie.nl
Netherlands
6 months using the app
LitExtension replied April 13, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Best wishes for your business!