LitExtension Store Migration , 239 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    233
  • 1% of ratings are 4 stars
    2
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    3
What merchants think

Feedback submitted

Merchants highly appreciate this app for its efficient and reliable data migration capabilities, especially for large databases and complex migrations. The support team is praised for their professionalism, responsiveness, and constant communication. The app offers a range of services, including a dedicated specialist for All-In-One service. Merchants find the pricing reasonable for the service provided and appreciate the team's willingness to provide custom solutions. The app is recommended for both experienced merchants and newcomers, with many reporting a stress-free migration process. Some merchants have used the app multiple times, indicating high satisfaction levels.

July 6, 2021

Did the migration in around May. Process: easy to use you select the cart and destination.
error: I have thousands of products and it did not migrate right the first two times. On the last (3rd), the products were uploaded but the subcategories did not so I was unable to use it but my help time expired. (Note this all happed around covid high time so those extra months no one was in the office) I was unable to use my Shopify site due to this. I just spoke to a rep on 7/6/2021 and was finally told that it does not upload the subcategories . Not I need to find the 3rd part to do this as I was not told the first time. Asked if there was a discount at least for a migration to re-upload files. and none. it give it a 2/5 due to the fact of lack of information the first time around and it could have saved me lots of time. Also if I was told about sub categories the first time and was not being charged the full price the second time as the first time made it unusable.

craftex wholesale inc
United States
Over 1 year using the app
1
1