Reviews (278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its efficient store migration to Shopify, highlighting its ability to transfer extensive data such as products, customers, and SEO details from platforms like Magento and WooCommerce. They appreciate features like redirect management and ongoing data syncing. Reviews consistently praise the responsive 24/7 customer service and the technical team's effectiveness in handling custom requirements and troubleshooting, noting good value for the cost.
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Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify".
So I contacted support and they have no clue or understand wat the problem was...
So, not for me.
I used this service to move from cs cart more of 10.000 products and a lots of orders, not good service, support not have replied a lots of email, migration have a lots of issue, others service are better!
Hello Planethair,
I would like to send you our dearest apology for this inconvenience. Let me clarify the case for you.
A LitExtension All-in-One project will be closed when ...
Haven't worked for me, so I ended up using another service.
Hi Valued Client,
This is Anna, Customer Success Manager at LitExtension. On behalf of the team, I apologize for any inconvenience you experienced with our migration app, and ...
When you looking for a migration services. We have order this migration, in the end the prices was wrong, the brand name (we pay extra for it) was not migrated and nobody was reachable. We had to fix all issues by our self.
Hi CosFair GmbH Team,
This is Anna, Customer Success Manager at LitExtension. Thank you so much for your feedback. I understand that you have concerns regarding the import ...
BEWARE!!!! JENNY/LUU DOAN DELETED OVER 8200 PRODUCTS, CUSTOM COLLECTIONS AND CUSTOM TAGS! FIND ANOTHER COMPANY. WE SPENT OVER 200 HOURS CREATING THE STORE AND HAD TO REBUILD IT AFTER IT WAS DESTROYED BY JENNY. HAD TO GIVE 1 STAR TO BE ABLE TO SUBMIT REVIEW, THEY DON'T DESERVE THAT!!! OH, THEY ARE IN VIET NAM, SO YOU CAN ONLY MESSAGE THEM AT 3AM!! THEY NEVER TRIED TO FIX THE ISSUE AND OFFER TO ...
Hello Max,
On behalf of the team, I sincerely apologize for the inconvenience that we have caused you.
Customer satisfaction has been LitExtension's top priority since the ...
Very bad work done. I must work for hours now, or hire someone else, to do the work this company promised and never deliver. All Categories were NOT moved. The support is in Vietnam. They charged over 500 $ for moving a shop from Shopware to Shopify with 12.000 orders 20 Products and 8.000 Clients, and of course the Categories. They did not even moved the AGB's. Just stay away from this company.
The app claims it is a US based company. It is not- The work is being done in Vietnam and communication was difficult because of language barrier and time zone. In addition they wanted full access to the square account which is something I was very uncomfortable with. I provided the access to the items I needed transferred, but they wanted full access to the entire account and my double ...
Hi Katia,
I want to address the concerns you have raised in your recent communication and provide further clarification regarding our services.
First and foremost, on behalf ...