Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

April 13, 2023

Good job by Jay. He is very professional and always available for help.
And very patience. I like work with him.

Wanddecoratie.nl
Netherlands
6 months using the app
LitExtension replied April 13, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Best wishes for your business!

August 2, 2021

I am located in Canada and was weary about doing business overseas. We did a custom cart migration to Shopify. Jenny and Jarvan assured me and took the time to make me feel comfortable doing business with them. They are professional and know what they are doing. I recommend Lit Extension 100% for your migration needs.

Heritage Harvest Seed
Canada
6 months using the app
LitExtension replied September 27, 2021

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,
LitExtension Team.

August 18, 2020

We used LitExtension for our BigCommerce store to Shopify. I thought this would be more of a self service extension rather than a service. I talked to their customer service agents dozens of times. If I had a problem they couldn't quite help me solve, they always had an alternate and good solution. This is a service, not just a tool and I am very pleased with how much they helped up migrate over 150,000 orders!

MedCline
United States
6 months using the app
LitExtension replied September 30, 2020

Thank you for using our service. We wish you all the best with your new store!

Best Regards,
LitExtension Team

March 29, 2022

Wir haben hier eine Migration von Shopware zu Shopify ausgeführt. Der Service ist hervorragend und zudem sehr schnell.

OFFSET Nutrition
Germany
5 months using the app
Edited December 31, 2021

I used the app to migrate 4 sites (Magento and BigCommerce) and the team did an excellent job and were very responsive when I had a question. They did very good work for a reasonable price.

ALSCO - drumpumps.com
United States
5 months using the app
March 30, 2022

Absolute fire ! Great support and customization of the migration data for perfect match between platforms. Though the team could give feedback on progress more often the results speak for themselves in the end.

Pluspige
Denmark
5 months using the app
February 3, 2022

Very nice service! We migrated from Magento2 to Shopify. We had to Migrate data to two separate sites, but they did a perfect data migration of products, customers and orders. All we did was tell them what we wanted.
They were very flexible and accommodating to our requests. I wish I had known about this service earlier.

YOYOSTORE REWIND TEST
Japan
5 months using the app
June 22, 2021

I transferred my data from Squarespace to Shopify and it hs been the best service/investement our team could've done! Thank you LitExtension!

Design KontroL
United States
4 months using the app
June 3, 2022

I'm very happy with this company. I was a little bit worried on migrating all data from Prestashop, but Ken and his teammates made a fantastic job. Any possible issue I found out was quickly solved and they are always available to help. I Highly recommend them.

Trendsplant
Spain
4 months using the app
August 17, 2021

Excellent service! The customer service is great and I would definitely like to mention Sean and Malphite for their prompt and quick responses. The migration was completed successfully and everything turned out perfect. LitExtension is the best way to migrate all your data from one platform to another. Highly recommended!!

Newmody
Morocco
4 months using the app
LitExtension replied August 26, 2021

Hi Newmody,

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your new store

Sincerely,
LitExtension team