Reviews (256)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless data migration capabilities, including handling complex, high-volume migrations and multiple currencies. The All-in-One migration service is praised for its comprehensive coverage and personalized assistance. The app is known for its fast, efficient, and affordable service, often completing migrations in less than 24 hours. Merchants also appreciate the exceptional customer support and time-saving solution it provides by eliminating manual data transfer.

August 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

DanceSupplies.com
United States
3 months using the app
LitExtension replied August 2, 2023

Hi Dance Supplies Team,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify.

We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you.

Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.

Best regards,
The LitExtension Team

Edited August 28, 2021

What a great service. I migrated our Nurture the Nest children's clothing store from the Florida based Shift4Shop (formerly 3dCart) to Shopify. It worked really well. The technical support was polite and very fast. Any issues specific to our migration were dealt with quickly. Out of hours support, and a good long window in which to do your migration. I am just so glad I found them. And even some time later I had a question and support had not forgotten us, they were absolutely great to work with

Nurture the Nest
Australia
3 months using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

December 6, 2021

Migration Lightspeed to Shopify. Very good experience
We have asked Liteextension to migrate our Lightspeed website to Shopify. We have been surprised by the dedication, flexibility and quickness of Ken Le from the support desk. If any problem occurs he finds a solution and fixes it very quickly. We can really recommend this company and we will hire them more often in the future.

AthleteSportsWorld
Netherlands
3 months using the app
September 7, 2021

Amazing service and support. Will definitely use them again and recommend them to family and friends!

QualityDoor
United States
3 months using the app
LitExtension replied September 13, 2021

Hi QualityDoor,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

August 16, 2021

I chose the All-in-one service and Jarvan has been helping me migrate customers & orders from Squarespace to Shopify starting May and it's now August! I've never worked with someone so responsive and constantly willing to help and make sure everything is working the way I would like it to be. Customer Service has exceeded beyond my wildest imagination. I can't thank him/her enough for their effort and willingness to help. Thank you so much!

Maruca
United States
3 months using the app
LitExtension replied August 26, 2021

Hello Maruca,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
LitExtension Team

Edited February 3, 2022

Amazing customer service. Went above and beyond and provided a customized service that saved me a lot of time. Very responsive and professional, as well as reasonably priced! I will definitely be a return customer if I ever need to do another migration. The process was very smooth coming from Zencart to Shopify.

Quality One Engravers, INC
United States
3 months using the app
May 20, 2022

Worked with Dean to move from Zoey (Magento) to Shopify. This is a large change for us, but Dean was great to work with. We imported about 2500 products, our navigation, customer base and invoices. Very professional and worked quick. He listened to us and did everything we asked. I can't tell you how refreshing it is to have this level of from a third party. Fully recommend them. Switching to Shopify was a large job for us, so finding good help like this was critical. Very pleased.

Aloft Hobbies
United States
3 months using the app
January 3, 2022

Great service, will definitely make use of them in the future. Tom Nguyen was very helpful in getting my orders over to Shopify from BigCommerce.

Stitchdelight.net
South Africa
3 months using the app
November 1, 2023

Litestension was a great choice to manage and execute our platform migration. Everything went smoothly from the beginning of the process to the end. Their sister company also designed our new website for a flawless transformation. Customer service was exceptionally good; we always received responses in a timely manner, and all our questions and issues were answered and handled quickly. I will definitely recommend Litestension! Thank you so much Litestension!

Friteshop.com
United States
29 days using the app
LitExtension replied November 3, 2023

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that choosing Litestension for your platform migration was a great decision and that everything went smoothly throughout the entire process.

We take pride in providing exceptional customer service, and we are delighted that our team could meet your expectations. Timely responses, quick resolution of questions and issues, and a high level of support are all aspects we strive to deliver to our valued clients.

It's fantastic to know that you are satisfied with the flawless transformation of your new website, which was designed by our sister company. We believe in offering a comprehensive solution to our clients, and ensuring a seamless transition is a top priority.

Your recommendation means a lot to us, and we truly appreciate your trust in Litestension. Should you require any further assistance or have any future needs, please do not hesitate to reach out. We are always here to support you.

Once again, thank you for your feedback and for choosing Litestension. We look forward to serving you in the future.

June 1, 2022

I used the app and it's just amazing. All the data went like magic without any glitches. Everything went exactly the way I wanted. It saves a lot of time and it's just wonderful. All along I had the support of the staff and they patiently answered every question. Thank you so much for the excellent service, it is not obvious. I'm sure I'll use your service again. Thank you so much for the magic you do.

Karmastore11
Israel
3 months using the app