Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

August 16, 2021

I chose the All-in-one service and Jarvan has been helping me migrate customers & orders from Squarespace to Shopify starting May and it's now August! I've never worked with someone so responsive and constantly willing to help and make sure everything is working the way I would like it to be. Customer Service has exceeded beyond my wildest imagination. I can't thank him/her enough for their effort and willingness to help. Thank you so much!

Maruca
United States
3 months using the app
LitExtension replied August 26, 2021

Hello Maruca,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
LitExtension Team

Edited February 3, 2022

Amazing customer service. Went above and beyond and provided a customized service that saved me a lot of time. Very responsive and professional, as well as reasonably priced! I will definitely be a return customer if I ever need to do another migration. The process was very smooth coming from Zencart to Shopify.

Quality One Engravers, INC
United States
3 months using the app
May 20, 2022

Worked with Dean to move from Zoey (Magento) to Shopify. This is a large change for us, but Dean was great to work with. We imported about 2500 products, our navigation, customer base and invoices. Very professional and worked quick. He listened to us and did everything we asked. I can't tell you how refreshing it is to have this level of from a third party. Fully recommend them. Switching to Shopify was a large job for us, so finding good help like this was critical. Very pleased.

Aloft Hobbies
United States
3 months using the app
January 3, 2022

Great service, will definitely make use of them in the future. Tom Nguyen was very helpful in getting my orders over to Shopify from BigCommerce.

Stitchdelight.net
South Africa
3 months using the app
June 1, 2022

I used the app and it's just amazing. All the data went like magic without any glitches. Everything went exactly the way I wanted. It saves a lot of time and it's just wonderful. All along I had the support of the staff and they patiently answered every question. Thank you so much for the excellent service, it is not obvious. I'm sure I'll use your service again. Thank you so much for the magic you do.

Karmastore11
Israel
3 months using the app
November 4, 2021

Very Very Very and fast :D customer support!
Very very very and fast :) service even when I wanted a late adjustment it wasn't a problem at all!

VoordeligInslaan.nl
Netherlands
3 months using the app
May 5, 2022

The lit extension team was super helpful with moving our online store over to shopify. They have a lot of knowledge and were always quick to respond with any questions. I would absolutely recommend LitExtension.

Barnes 4WD
United States
2 months using the app
Edited September 30, 2022

The migration works very well. We migrated from prestashop to shopify and it worked very fine. You have to be very careful if you are not planning to launch your site soon after you migrate because they can ask you for a new fee the next time you want to migrate, the time you have and number of times you can migrate is not very clear. Other than that, it is a time saving. Also, their support is very fast.

La Maleta Rosada
Colombia
2 months using the app
March 17, 2023

LitExtension helped me migrate all orders, customers and products from Wix to Shopify. At first I was a bit hesitant to use the app as you need to provide login info. But went ahead and had a great experience!

My contact, Harry was super professionel and helpful throughout the entire process. Kept me informed along the way and worked very fast even though we're in very different time zones. Would definitely use again for other projects!

OddLemon
Denmark
2 months using the app
LitExtension replied March 19, 2023

Hello OddLemon Team! Just wanted to let you know how much your review means to us here at LitExtension. We do all we can to provide our clients with the best service, and it always makes our day when a client appreciates it. Thanks again, and we hope to make your next project just as positive!

July 14, 2021

One of the best services for migration and support team is too good. Just ask to team they will do it.

Ford Millinery
Australia
2 months using the app
LitExtension replied July 20, 2021

Dear Ford,

Thank you so much for believing in our service. Customer service has always been our top priority, so don't hesitate to contact us anytime. LitExtension is available 24/7 to answer all your questions.

We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity

Best wishes,
LitExtension Team.