Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

October 5, 2021

Awesome app, awesome company! These guys continued to do updates and sync's as needed, making this project as seamless as it could've been. Great communication, and urgency to do things right!

Northern Ice and Dance
United States
2 months using the app
August 4, 2022

Awesome support from the team highly recommended! I used them to migrate products & orders data from woocommerce. Some of the product data required extra coding team able to help to migrate all data flawlessly.

Lifely
Australia
2 months using the app
November 7, 2022

We used the full migration package to migrate our WooCommerce/WordPress site over to Shopify. We were assigned our own migration specialist, Jay, and he has been extremely helpful in helping us with this migration. When I notice something slightly off, Jay is quick to respond and provide solutions. If you are nervous about migrating from Woo to Shopify, this service is a must-have for an accurate migration and peace of mind throughout the process.

Caffe Ibis
United States
2 months using the app
LitExtension replied December 5, 2022

Hi Caffe Ibis Team,

We are very happy to hear that you are satisfied with our service and take your time sharing your thoughts with us. Thank you so much for that! Feel free to contact us whenever need our support.

Yours sincerely,

LitExtension Team

October 12, 2021

Service is great. Reviews didn't import across correctly so Tom kept helping until the problem was solved.

MEN'S BIZ
Australia
2 months using the app
May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

beautyofnewyork.com
United States
2 months using the app
LitExtension replied May 23, 2023

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

December 28, 2021

I used the fully managed migration service as I have appx 1700 products in my storage and really preferred to have someone handle it for me. Johnny, the developer / rep who handled my migration, was amazing and worked with me to ensure all the special requirements for my transfer were done. Our store was definitely outside the box for migrations, but he took the time to ensure he understood my needs and got it done. Thanks folks!

Darn Yarn
Canada
2 months using the app
March 3, 2022

Very responsive, great customer service. I had a large migration that required custom work and they delivered promptly and saved us a ton of time.

3wishes.com
United States
2 months using the app
April 13, 2022

Used for the migration of a Prestashop store to Shopify with over 7000 products and thousands of orders and customer accounts it went smoothly, very responsive support I highly recommend!

toolfitness
France
2 months using the app
May 23, 2022

Great and fast customer service. LitExtension saved us time and money by helping us quickly transfer our entire Wordpress store to Shopify. Thanks and will use again!

primadons7donnas
United States
2 months using the app
April 23, 2023

Issues were resolved promptly at no extra charge and with complete satisfaction! Highly recommended!

foxbyren
Germany
2 months using the app
LitExtension replied April 23, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.