Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.

August 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

DanceSupplies.com
United States
3 months using the app
LitExtension replied August 2, 2023

Hi Dance Supplies Team,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify.

We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you.

Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.

Best regards,
The LitExtension Team

September 7, 2021

Amazing service and support. Will definitely use them again and recommend them to family and friends!

QualityDoor
United States
3 months using the app
LitExtension replied September 13, 2021

Hi QualityDoor,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

August 16, 2021

I chose the All-in-one service and Jarvan has been helping me migrate customers & orders from Squarespace to Shopify starting May and it's now August! I've never worked with someone so responsive and constantly willing to help and make sure everything is working the way I would like it to be. Customer Service has exceeded beyond my wildest imagination. I can't thank him/her enough for their effort and willingness to help. Thank you so much!

Maruca
United States
3 months using the app
LitExtension replied August 26, 2021

Hello Maruca,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

Best regards,
LitExtension Team

Edited February 3, 2022

Amazing customer service. Went above and beyond and provided a customized service that saved me a lot of time. Very responsive and professional, as well as reasonably priced! I will definitely be a return customer if I ever need to do another migration. The process was very smooth coming from Zencart to Shopify.

Quality One Engravers, INC
United States
3 months using the app
May 20, 2022

Worked with Dean to move from Zoey (Magento) to Shopify. This is a large change for us, but Dean was great to work with. We imported about 2500 products, our navigation, customer base and invoices. Very professional and worked quick. He listened to us and did everything we asked. I can't tell you how refreshing it is to have this level of from a third party. Fully recommend them. Switching to Shopify was a large job for us, so finding good help like this was critical. Very pleased.

Aloft Hobbies
United States
3 months using the app
January 3, 2022

Great service, will definitely make use of them in the future. Tom Nguyen was very helpful in getting my orders over to Shopify from BigCommerce.

Stitchdelight.net
South Africa
3 months using the app
June 1, 2022

I used the app and it's just amazing. All the data went like magic without any glitches. Everything went exactly the way I wanted. It saves a lot of time and it's just wonderful. All along I had the support of the staff and they patiently answered every question. Thank you so much for the excellent service, it is not obvious. I'm sure I'll use your service again. Thank you so much for the magic you do.

Karmastore11
Israel
3 months using the app
November 4, 2021

Very Very Very and fast :D customer support!
Very very very and fast :) service even when I wanted a late adjustment it wasn't a problem at all!

VoordeligInslaan.nl
Netherlands
3 months using the app
May 5, 2022

The lit extension team was super helpful with moving our online store over to shopify. They have a lot of knowledge and were always quick to respond with any questions. I would absolutely recommend LitExtension.

Barnes 4WD
United States
2 months using the app
Edited September 30, 2022

The migration works very well. We migrated from prestashop to shopify and it worked very fine. You have to be very careful if you are not planning to launch your site soon after you migrate because they can ask you for a new fee the next time you want to migrate, the time you have and number of times you can migrate is not very clear. Other than that, it is a time saving. Also, their support is very fast.

La Maleta Rosada
Colombia
2 months using the app