Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

October 27, 2021

These guys are amazing. Super fast and great communication throughout the whole import process. I needed this particular job done ASAP and they finished it in less than 24 hours! Over 400+ products imported. Will use these guys again!

4X4OC
Australia
2 months using the app
July 10, 2021

We used this app to migrate from magento to shopify. We had a massive amount of data which they solved perfectly. We can really recommend LitExtension and their staff! They are extremely professional in all they do. Pricing is fair and their customer service is second to none.

Cahetu
Denmark
About 2 months using the app
LitExtension replied July 20, 2021

Dear Cahetu,

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all the time to answer all your questions and help you out.

We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity

Yours faithfully,
LitExtension Team.

April 20, 2022

We reached out to LitExtension to migrate the customers and orders data from our Prestashop store to our new Shopify store. After a quick chat with a rep of their team we went for their all-in-one migration service. They immediately started working on the migration and after a couple of tweaks everything was migrated correctly. Contact with them was always pleasant and we received ample status updates. The migration was done smoothly and swiftly.
Recommended!

TOPBUXUS
Netherlands
About 2 months using the app
October 28, 2021

We needed to transfer some data due to a move from WooCommerce to Shopify. I am an absolute layman in the subject and Litextension advised me well. Even when we had to go the more complicated way via CSV import, they did it very well. When I noticed things afterwards, they still solved them for us.
I am very pleased.

Otto Wilde Grillers Schweiz
Germany
About 2 months using the app
April 25, 2022

We used this app to help us migrate from OpenCart. So far so good. Reliable people, great professionals. Moved all our orders, customers, products and categories with no problem at all. Highly recommend them!

The Bead Store
United Kingdom
About 2 months using the app
December 28, 2021

Used these guys for my migration over from OsCommerce and everything went super smooth. Ken was super helpful and answered all my questions throughout the process. Pretty impressive what this application does.

OverDosed Performance
Canada
About 2 months using the app
August 9, 2021

I was skeptical at first, but my experience with LitExtension was very easy and smooth. They were able to use our old OpenCart site, move all of our order data over to our new Shopify site, and even map all of the product data in there so we had all of the products in the migrated orders. Sean, the customer service agent was incredibly responsive and thorough. Quick to fix any issues, and very transparent with the process. Will definitely be using LitExtension for any future migrations!

Zenagen Hair Care
United States
About 2 months using the app
LitExtension replied August 10, 2021

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all the time to answer all your questions and help you out.

Yours faithfully,
LitExtension Team.

May 19, 2022

Moving from Yahoo is annoying, but LitExtension service answers promptly and clearly explains what needs to be done at each step. We are importing 130000+ orders and it saves the huge hassle of using a manual app to move the orders yourself. Also it costs the same as manual even with customization fees.

Light-O-Rama
United States
About 2 months using the app
July 18, 2022

The LitExtension team did a great job of transferring our information from our old shopping cart to Shopify. They are well worth the money and quick to help, even when it is late in the day. I would use them again.

TLDM.org shopping cart
United States
About 2 months using the app
December 31, 2020

I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!

Katie m. Berggren ~ Motherhood Art Online Shop
United States
About 2 months using the app
LitExtension replied April 9, 2021

Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you

Best,
LitExtension Team