Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.

July 18, 2022

The LitExtension team did a great job of transferring our information from our old shopping cart to Shopify. They are well worth the money and quick to help, even when it is late in the day. I would use them again.

TLDM.org shopping cart
United States
About 2 months using the app
December 31, 2020

I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!

Katie m. Berggren ~ Motherhood Art Online Shop
United States
About 2 months using the app
LitExtension replied April 9, 2021

Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you

Best,
LitExtension Team

January 17, 2022

Since we´re migrating over 4k orders and about 3.5k customers we needed a migration service we could rely on. LitExtensions helped us with both testmigrations and re-syncs up to our go-live on Shopify. Always helpful and quick in their communctions.

Casatlantic
Sweden
About 2 months using the app
March 11, 2022

Magnificent customer service & support. They really helped to make a store migration from wordpress / woocommerce to Shopify painless. Everything from pre-sales enquiries, timing migrations at odd hours, to accomodating to customisations in the Woocommerce store, it was a fantastic experience overall Highly recommend their All-in-One service. You'll thank yourself for conveneince & service delivered by the LitExtension team

BoundbyWine
Singapore
About 1 month using the app
January 11, 2023

I am new to Shopify with no knowledge on how to set it up. It must have been hard for LitExtension to work with us since I had no Idea what was possible vs what was not. However, LitExtension helped throughout the whole process of the migration in a very kind manner. I would recommend LitExtension for anybody looking to migrate their website, but especially to the newbies like myself.

MissyShop
United States
About 1 month using the app
LitExtension replied January 13, 2023

Thank you, MissyShop, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to serve you in your upcoming projects and best wishes for your business!

August 23, 2021

Excellent Service, quick, friendly and effective. Would recommend to anyone looking to migrate. 5 stars

Direct Computers
United Kingdom
About 1 month using the app
LitExtension replied August 26, 2021

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,
LitExtension Team.

Edited February 2, 2022

The team at LitExtension helped with migrating all orders and customerbase from Ecwid into Shopify. They did an amazing job! Very friendly and professional support all the way. Highly recommended!

Berryconcept Shop
Netherlands
About 1 month using the app
July 14, 2022

LitExtension had very good communication and went the extra mile to make our migration seamless. Thank you!

TopPix Autographs
United States
About 1 month using the app
September 6, 2021

Nice experience working with LitExtension, support is timely and dedicated. Had some troubles but resolved eventually.

Qwikfone.com
United Kingdom
About 1 month using the app
LitExtension replied September 13, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

March 15, 2022

I did not use the app, as we payed the full support and the company took charge of everything, we had to migrate from magento to shopify, as we had some issues, Tom from the support was fantastic to fix everything. thank you

Mondo Cattolico
Italy
About 1 month using the app