Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

August 31, 2021

Really appreciate Parker's help migrating our store from Wix to Shopify despite of the time difference. He's very responsive and patient explaining the processes.

Fangyan
United States
About 1 month using the app
LitExtension replied September 13, 2021

Hi Fangyan,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

February 10, 2022

Excellent customer service from start to finish from LitExtension. We've just completed a migration from Woocommerce to Shopify and the LitExtension team have been extremely helpful and quick to respond to all enquiries and required adjustments post migration. Migration has now been completed successfully and customer service is really fantastic. Special mention to Harry and Jenny who worked on our migration and were always super quick to help.

bro! clothing
United Kingdom
About 1 month using the app
July 22, 2022

Had a wonderful experience with Litextension. They migrated my Magento 1 store to shopify as per their time commitments. 5 stars for their service and support. Kudos !!!

Route2Fashion
India
28 days using the app
July 18, 2022

LitExtension did a custom migration for me from my Shift4Shop store. Everything looked great and they did some tweaks for me to make sure everything came in the way it should. Their support is fast and friendly via Skype too.

End Zone Kit
United Kingdom
28 days using the app
April 19, 2023

This is our third migration with this company. This project was much larger that the previous ones with several moving parts that LitExtension handled seamlessly. Their level of expertise went above and beyond our expectations. Their Customer Service is highly responsive. I would highly recommend this company for anyone looking to migrate their store to Shopify for any project large or small.

ThePaintStore2
United States
27 days using the app
LitExtension replied April 19, 2023

Thank you for your kind words, The Paint Store 2 Team. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!

June 8, 2022

Super satisfied. Easy solution to migrate hundreds of products, thousands of clients, orders and coupon in very little time. Would not be possible for us without them and their constant support.

Fratelli Desideri
Italy
26 days using the app
December 11, 2020

The Lit team was very responsive and helped us migrate 20,000+ products, 100,000+ user accounts from Volusion to Shopify. They went above and beyond and helped us get to where we needed to be without adding additional scope every step of the way. They're the real deal!

CAMFormulas
United States
26 days using the app
LitExtension replied April 9, 2021

Thank you so much for your kind words. It was such an honor for us to walk with you through your migration process and we're glad that you are satisfied with the services. Should you have any issues after the migration, please don't hesitate to contact our support team. We are more than happy to assist you at any time.

Cheers,
LitExtension Team

July 7, 2022

Hi All, Tony has his team were very easy to work with. From day one they understood our requirements. Though some parts were tricky, Tony persisted and made sure we were happy with their service. Highly recommend!

theworkwearshed
Australia
25 days using the app
July 30, 2021

Could no recommend this app highly enough. The support I received in integrating our Woocommerce and Vend products was amazing. The team worked hard to make it as seamlessly as possible and allowed for my many requests. Another thing.. They don't leave you hanging. There response time is phenomenal! I'll defiantly use them again.

Starfish Store
Australia
24 days using the app
LitExtension replied August 10, 2021

Hi Starfish Store,

Thank you so much for giving us a chance to support you! Have as many questions as you want and contact us whenever you need.

We are very happy to know that you had a good experience with us.

Please stay in touch and good luck with your business!

All the best,
LitExtension Team

July 28, 2021

We used LiteExtension app for our Store Migration Project. We migrated from Magento to Shopify. We had lots of customizations and we used LiteExtension's All in one customization service. We could finish and complete our project very quickly without any hassles. Absolutely satisfied, the migration work which was excellent beyond our expectations. Highly recommended!

samawa perfumes
United Arab Emirates
24 days using the app
LitExtension replied July 30, 2021

Hello samawa perfumes,

Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat. We are more than happy to support you.

Thanks,
LitExtension team