Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

Edited July 5, 2024

We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business.

All in all, highly recommend this service.

Hidden Springs Maple
United States
7 days using the app
LitExtension replied July 8, 2024

We're thrilled to hear that you found our service to be professional and of high quality. At LitExtension, we strive to provide excellent solutions at reasonable prices, and we're glad that our service met your expectations.

Our team takes pride in being responsive and accommodating to our clients' unique business requirements. We're delighted that we were able to address your questions and special needs throughout the migration process.

Thank you once again for your kind words and for entrusting us with your migration. We're grateful for the opportunity to serve you.

August 2, 2024

Outstanding service, thank you.

Evinature
United States
5 months using the app
LitExtension replied September 22, 2024

We appreciate your kind words! Thank you for acknowledging our service as outstanding. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!

June 25, 2024

I am so happy with the service! I was on BigCommerce for 6 years and just moved to Shopify - the LitMigration team was incredibly responsive and ensured a perfectly smooth transition! When there were tiny tweaks to be made, they made them and provided 5 star customer service.

In addition to the website migration, they also are performing Lightspeed POS --> Shopify POS. So far, everything is smooth and well!

Lady Black Tie
United States
16 days using the app
LitExtension replied June 28, 2024

Thank you for expressing your happiness with our service! We are thrilled to hear about your successful transition from BigCommerce to Shopify and the excellent experience you had with our LitMigration team.

Ensuring a smooth and seamless transition is our utmost priority, and we are glad that our team was highly responsive and provided exceptional customer service throughout the process. We appreciate your recognition of their efforts in making any necessary tweaks and ensuring your satisfaction.

Thank you once again for choosing our services. If you have any further questions or require any assistance, please don't hesitate to reach out. We are here to help.

July 5, 2024

Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option.

Everything went smoothly. Thanks guys!

Meeples Corner
United Kingdom
5 days using the app
LitExtension replied July 8, 2024

Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy.

At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!

August 5, 2024

Andy was great, as was Peter - I recommend this service

My Store
United Kingdom
2 days using the app
LitExtension replied September 22, 2024

Thank you for your feedback! We are thrilled to hear that Andy and Peter provided great service to you. Your recommendation means a lot to us. If you have any more needs or require further assistance in the future, please do not hesitate to reach out. Thank you for choosing our service!

June 4, 2024

The technician Andy who migrated our store did an exceptional job. Everything was migrated perfectly and he resolved any issue we had.

MontanaTags.com
United States
21 days using the app
LitExtension replied June 28, 2024

We greatly appreciate your positive feedback regarding the exceptional job done by our technician, Andy, during the migration of your store. We are thrilled to hear that everything was migrated perfectly and that he promptly resolved any issues that arose.

Delivering a seamless and error-free migration is our top priority, and we are glad that Andy met your expectations. We will make sure to convey your appreciation to him for his outstanding work.

Thank you for choosing our services, and please feel free to reach out if you require any further assistance. We are always here to help.

May 2, 2024

I had a great experience with LitExtension. They were able to help me migrate from the aging HikaShop ecommerce software to Shopify without any issues. All the items that were imported went though without issue.

Andy & Camille were great to deal with, quick to respond even with the time difference, and handled everything professionally.

Thank you!

Aries Games & Miniatures
United States
3 months using the app
LitExtension replied June 28, 2024

We sincerely appreciate your feedback and are thrilled to hear about your great experience with LitExtension. It's fantastic to know that we were able to assist you seamlessly in migrating from the aging HikaShop ecommerce software to Shopify without any issues.

Thank you for choosing LitExtension and for taking the time to share your satisfaction. We are committed to delivering excellent service and support to our valued customers like you.

Should you require any assistance in the future, please do not hesitate to reach out. We are here to help.

July 18, 2024

Very helpful team and responsible

AL Lighting
Australia
3 days using the app
LitExtension replied September 22, 2024

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to assist you in any way we can. If you need any further help or have any questions, please feel free to reach out. Thank you for choosing our services!

The LitExtension Team

June 8, 2024

Easy, safe and professional migration services.

Game-On.no
Denmark
19 days using the app
LitExtension replied June 28, 2024

Thank you for your feedback regarding our migration services. We are delighted to hear that your experience was easy, safe, and professional.

Ensuring a seamless and secure migration is our top priority, and we are thrilled that we were able to meet your expectations. We appreciate your trust in our services.

Should you require any further assistance or have any questions, please do not hesitate to reach out. We are here to help.

Thank you once again for choosing our services.

Edited July 2, 2024

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

Fiesta McAllen
United States
About 1 hour using the app
LitExtension replied July 8, 2024

Thank you for sharing your positive experience with LitExtension! We greatly appreciate your feedback.

We're delighted that we were able to successfully and professionally handle your migration. Providing excellent service and ensuring a smooth migration experience is our top priority.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out.