Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.
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Not at all satisfied. Products transferred with incorrect weights, and none of the products descriptions transferred with the correct styling. All the headings and even paragraphs are gone. I have 480 products and I have to open up everyone and fix it. THIS WAS A COMPLETE WASTE OF MY MONEY. The only reason I am giving it two stars instead of one is because they supposedly handled my redirects. No idea if they actually did. Such a terrible waste of my time and money.
Hi Robin Glass Supplies Team,
Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. At LitExtension, we pride ourselves on ensuring our customers have positive experiences, and it saddens me to know that we fell short with you.
Your feelings are valid, and I want you to know that your concerns are being taken to heart. I have contacted you directly to discuss your concerns and how we can improve our service to you.
Looking forward to hearing from you over there. We hope to win you back.
Warmest regards,
Anna Hoang
LitExtension Customer Success Manager
I worked with Andy at LitExtension to migrate my Wix store to Shopify. The project included 600+ customer contacts and 200+ products with 2000+ product images. The migration was smooth and fast. The job was completed exactly as expected. I highly recommend Andy and the team at LitExtension.
Thank you for sharing your experience with us! We are delighted to hear that your migration from Wix to Shopify, including a substantial amount of data, was smooth and fast with Andy's assistance. Providing seamless transitions is a top priority for us. Your recommendation of Andy and our team at LitExtension means a lot to us. If you need any further assistance or have more migration needs in the future, please feel free to reach out. Thank you for choosing our services!
Good and fast help for my migration. Fast reply and in person support. Bravo!
Our migration with the LitExtension team is coming to an end soon and I want to say the entire team has been very helpful along the way. I will update here once the migration is fully completed.
Thank you for your feedback! We appreciate your kind words about our team's assistance throughout your migration process. We strive to provide excellent support to ensure a smooth transition for our clients. We look forward to the completion of your migration, and we are here to address any further needs or concerns you may have. Thank you for choosing LitExtension!
We recently moved from Squarespace to Shopify and LitExtension was such a great help.
Blue Nguyen was so helpful and responsive to all of our questions and concerns and helped us with parts of the process that we needed help with.
We highly recommend LitExtension for any migration needs, the process was smooth and very professional.
Thank you for sharing your experience with us! We are delighted to hear that your migration from Squarespace to Shopify went smoothly with the assistance of Blue Nguyen. Our team values providing helpful and responsive support to ensure a seamless transition for our clients. Your recommendation means a lot to us, and we are grateful for the opportunity to assist you. If you have any more migration needs in the future, please don't hesitate to reach out. Thank you for choosing LitExtension!
Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify".
So I contacted support and they have no clue or understand wat the problem was...
So, not for me.
I am so happy with the service! I was on BigCommerce for 6 years and just moved to Shopify - the LitMigration team was incredibly responsive and ensured a perfectly smooth transition! When there were tiny tweaks to be made, they made them and provided 5 star customer service.
In addition to the website migration, they also are performing Lightspeed POS --> Shopify POS. So far, everything is smooth and well!
Thank you for expressing your happiness with our service! We are thrilled to hear about your successful transition from BigCommerce to Shopify and the excellent experience you had with our LitMigration team.
Ensuring a smooth and seamless transition is our utmost priority, and we are glad that our team was highly responsive and provided exceptional customer service throughout the process. We appreciate your recognition of their efforts in making any necessary tweaks and ensuring your satisfaction.
Thank you once again for choosing our services. If you have any further questions or require any assistance, please don't hesitate to reach out. We are here to help.
We engaged LitExtension's service to assist in migrating our 10+ year maple syrup web store from a custom Drupal-based platform to Shopify. For the professionalism and quality of the service we got, the price was extremely reasonable. The LitExtension team was a pleasure to work with and they were very responsive to the questions we raised and the special requirements of our business.
All in all, highly recommend this service.
We're thrilled to hear that you found our service to be professional and of high quality. At LitExtension, we strive to provide excellent solutions at reasonable prices, and we're glad that our service met your expectations.
Our team takes pride in being responsive and accommodating to our clients' unique business requirements. We're delighted that we were able to address your questions and special needs throughout the migration process.
Thank you once again for your kind words and for entrusting us with your migration. We're grateful for the opportunity to serve you.
Outstanding service, thank you.
We appreciate your kind words! Thank you for acknowledging our service as outstanding. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!
I had a great experience with LitExtension. They were able to help me migrate from the aging HikaShop ecommerce software to Shopify without any issues. All the items that were imported went though without issue.
Andy & Camille were great to deal with, quick to respond even with the time difference, and handled everything professionally.
Thank you!
We sincerely appreciate your feedback and are thrilled to hear about your great experience with LitExtension. It's fantastic to know that we were able to assist you seamlessly in migrating from the aging HikaShop ecommerce software to Shopify without any issues.
Thank you for choosing LitExtension and for taking the time to share your satisfaction. We are committed to delivering excellent service and support to our valued customers like you.
Should you require any assistance in the future, please do not hesitate to reach out. We are here to help.