Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.

June 18, 2022

ALL In One migration service.
Awesome People. Fast and thorough and knowledgeable. Have live chat and email AND are with you 24/7 on whatsapp. Great when you have multi location team during your transition. Tom even came back on HIS weekend to finish the last task so we could meet our target. They do the heavy lifting.!! Best decision you will make. Thank you guys. Wholeheartedly.

Mil-Bar
United States
21 days using the app
August 30, 2022

Nous avons utilisé l'application pour migrer de woocommerce à shopify. L'équipe est très réactive et disponible. Le travail a été fait en 2 jours.
Nous sommes très satisfaits. Merci pour aide!

KULILE
Portugal
21 days using the app
September 8, 2022

I used this app to migrate my store from OpenCart platform to Shopify. I really recommend using a full custom migration option because you have a real person to communicate with and make a migration less painful. 5 stars! :)

PROSCO
Croatia
19 days using the app
August 25, 2021

A litextension é a melhor empresa para fazer qualquer trabalho de migração de dados. Atendimento incrível, indico contratar o serviço all-in-one assim não é preciso se preocupar com nada. 100% recomendado. litextension is the best company to do any data migration work. Incredible service, I recommend hiring the all-in-one service so you don't have to worry about anything. 100% recommended.

Atacado.com | Roupas - Moda Fitness - Lingerie - SexShop
Brazil
18 days using the app
LitExtension replied August 26, 2021

Thank you, Atacado.com!

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,
LitExtension Team.

August 9, 2022

A very straight-forward process (migrating from EKMPowershop) from my perspective. And very helpful and reactive support from Tom. Although I've yet to launch on Shopify experience to date makes it easy recommending these guys.

theamericanbbqcompany
United Kingdom
18 days using the app
April 28, 2022

Everything done well from beginning to end. Customer service (Andy Dang and Travis Pham) was amazing. Always there to help and answer questions. I liked the fact you could be in direct contact through WhatsApp and they always responded quickly. They made a very difficult job easy. Thank you.

curtainsdirect2u
United Kingdom
16 days using the app
June 9, 2022

These guys are absolute professionals. I have used a similar service before and I had a lot of problems. Here things are completely different and very professional. I recommend them for sure.

Nika.bg
Bulgaria
16 days using the app
November 8, 2021

This app is a utility for the LitExtension service. They made a good job on data migration from woocommerce to shopify. would always book you again. Thanks a lot.

HeimatHund
Germany
16 days using the app
July 6, 2021

Did the migration in around May. Process: easy to use you select the cart and destination.
error: I have thousands of products and it did not migrate right the first two times. On the last (3rd), the products were uploaded but the subcategories did not so I was unable to use it but my help time expired. (Note this all happed around covid high time so those extra months no one was in the office) I was unable to use my Shopify site due to this. I just spoke to a rep on 7/6/2021 and was finally told that it does not upload the subcategories . Not I need to find the 3rd part to do this as I was not told the first time. Asked if there was a discount at least for a migration to re-upload files. and none. it give it a 2/5 due to the fact of lack of information the first time around and it could have saved me lots of time. Also if I was told about sub categories the first time and was not being charged the full price the second time as the first time made it unusable.

craftex wholesale inc
United States
Over 1 year using the app
Edited June 3, 2021

I used this service to move from cs cart more of 10.000 products and a lots of orders, not good service, support not have replied a lots of email, migration have a lots of issue, others service are better!

Planethair
Italy
About 1 year using the app
LitExtension replied April 9, 2021

Hello Planethair,

I would like to send you our dearest apology for this inconvenience. Let me clarify the case for you.

A LitExtension All-in-One project will be closed when our team has finished the migration and quality testing, as well as fulfilled all requirements of customers that we have agreed on beforehand. For 3 months afterward, customers can run unlimited re-migration or smart update for free. After that point, further work will be charged accordingly to our Pricing policy.

In this case, it was our pleasure to successfully finish an All-in-One migration project for you. Because we would like to do everything within our ability to keep you satisfied, we have let you run re-migration without any fee even after the 3-month period. However, it's not possible for us to perform any free customized work after your All-in-One package ends, since customization requires our developers to invest hours of coding to get it done which will require payment.

We have done everything we can in order to serve you best. I hope to have your understanding.