Reviews (273)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.
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These guys are absolute professionals. I have used a similar service before and I had a lot of problems. Here things are completely different and very professional. I recommend them for sure.
This app is a utility for the LitExtension service. They made a good job on data migration from woocommerce to shopify. would always book you again. Thanks a lot.
Did the migration in around May. Process: easy to use you select the cart and destination.
error: I have thousands of products and it did not migrate right the first two times. On the last (3rd), the products were uploaded but the subcategories did not so I was unable to use it but my help time expired. (Note this all happed around covid high time so those extra months no one was in the office) I was unable to use my Shopify site due to this. I just spoke to a rep on 7/6/2021 and was finally told that it does not upload the subcategories . Not I need to find the 3rd part to do this as I was not told the first time. Asked if there was a discount at least for a migration to re-upload files. and none. it give it a 2/5 due to the fact of lack of information the first time around and it could have saved me lots of time. Also if I was told about sub categories the first time and was not being charged the full price the second time as the first time made it unusable.
I used this service to move from cs cart more of 10.000 products and a lots of orders, not good service, support not have replied a lots of email, migration have a lots of issue, others service are better!
Hello Planethair,
I would like to send you our dearest apology for this inconvenience. Let me clarify the case for you.
A LitExtension All-in-One project will be closed when our team has finished the migration and quality testing, as well as fulfilled all requirements of customers that we have agreed on beforehand. For 3 months afterward, customers can run unlimited re-migration or smart update for free. After that point, further work will be charged accordingly to our Pricing policy.
In this case, it was our pleasure to successfully finish an All-in-One migration project for you. Because we would like to do everything within our ability to keep you satisfied, we have let you run re-migration without any fee even after the 3-month period. However, it's not possible for us to perform any free customized work after your All-in-One package ends, since customization requires our developers to invest hours of coding to get it done which will require payment.
We have done everything we can in order to serve you best. I hope to have your understanding.
This app and team were amazing! We used this app to migrate 2500+ products, customer data, orders and collections from Magento to Shopify. The team was very responsive, helpful and was able to migrate specific metafield data as needed. Great experience!
Hi Skandisk,
Thank you for your feedback and for using our service. Your satisfaction is our top priority. We will try our best to bring you the utmost customer service. Should you need any further assistance, please contact us via live chat on our website: litextension.com.
Thank you,
LitExtension Team
Excellent, professional service. Quick to respond and all my requests have been resolved perfectly. Thank you!
Hi PlayOn Team,
LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.
Sincerely,
LitExtension Team.
I used LitExtension for the migration from Magento to Shopify. The team are very helpful and responsive especially Jack , it just took few hours to complete the migration. It is an excellent customer service experience and really appreciate it. I would definitely recommend it.
Hello Micro Scooters Hong Kong,
Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any help in the future.
Yours faithfully
LitExtension Team.
Jay is a Rockstar who helped us migrate customers and orders from Woocommerce to Shopify. It was a complex migration and Jay made sure everything migrated accurately. Jay was really professional and always kept us updated with the progress . He has been really thorough with his analysis and migration tasks. He even worked on the weekends to make sure our migration was done on time. It was a pleasure to work with him. Thanks Jay. Really appreciate your help. Take Care.
Hi VIVIS Team,
Thank you so much for your kind feedback :) Customer satisfaction has always been our top priority. So, we, especially Jay are thrilled to know that you loved your experience with LitExtension.
Please don't hesitate to reach out if you have any further questions.
Yours faithfully,
LitExtension Team
The team helpt us out on migrating our old opencart shop to shopify. Great, clear and fast support. They even helpt us out a second time when the migration needed to be done again.
William Keller of Lit Extension did an amazing job! He is very easy to work with. He helped us migrate all the important data from SquareUp to our new Shopify store. I highly recommend LitExtension! Thank you!