Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.
Refine
-
By rating
I used this service to move from cs cart more of 10.000 products and a lots of orders, not good service, support not have replied a lots of email, migration have a lots of issue, others service are better!
Hello Planethair,
I would like to send you our dearest apology for this inconvenience. Let me clarify the case for you.
A LitExtension All-in-One project will be closed when our team has finished the migration and quality testing, as well as fulfilled all requirements of customers that we have agreed on beforehand. For 3 months afterward, customers can run unlimited re-migration or smart update for free. After that point, further work will be charged accordingly to our Pricing policy.
In this case, it was our pleasure to successfully finish an All-in-One migration project for you. Because we would like to do everything within our ability to keep you satisfied, we have let you run re-migration without any fee even after the 3-month period. However, it's not possible for us to perform any free customized work after your All-in-One package ends, since customization requires our developers to invest hours of coding to get it done which will require payment.
We have done everything we can in order to serve you best. I hope to have your understanding.
This app and team were amazing! We used this app to migrate 2500+ products, customer data, orders and collections from Magento to Shopify. The team was very responsive, helpful and was able to migrate specific metafield data as needed. Great experience!
Hi Skandisk,
Thank you for your feedback and for using our service. Your satisfaction is our top priority. We will try our best to bring you the utmost customer service. Should you need any further assistance, please contact us via live chat on our website: litextension.com.
Thank you,
LitExtension Team
Excellent, professional service. Quick to respond and all my requests have been resolved perfectly. Thank you!
Hi PlayOn Team,
LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.
Sincerely,
LitExtension Team.
I used LitExtension for the migration from Magento to Shopify. The team are very helpful and responsive especially Jack , it just took few hours to complete the migration. It is an excellent customer service experience and really appreciate it. I would definitely recommend it.
Hello Micro Scooters Hong Kong,
Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any help in the future.
Yours faithfully
LitExtension Team.
Jay is a Rockstar who helped us migrate customers and orders from Woocommerce to Shopify. It was a complex migration and Jay made sure everything migrated accurately. Jay was really professional and always kept us updated with the progress . He has been really thorough with his analysis and migration tasks. He even worked on the weekends to make sure our migration was done on time. It was a pleasure to work with him. Thanks Jay. Really appreciate your help. Take Care.
Hi VIVIS Team,
Thank you so much for your kind feedback :) Customer satisfaction has always been our top priority. So, we, especially Jay are thrilled to know that you loved your experience with LitExtension.
Please don't hesitate to reach out if you have any further questions.
Yours faithfully,
LitExtension Team
The team helpt us out on migrating our old opencart shop to shopify. Great, clear and fast support. They even helpt us out a second time when the migration needed to be done again.
William Keller of Lit Extension did an amazing job! He is very easy to work with. He helped us migrate all the important data from SquareUp to our new Shopify store. I highly recommend LitExtension! Thank you!
Easy app to use, very fast to complete the move from woo commerce. Thank you to the support for helping us complete this very fast.
Thanks a bunch for your kind words. The pleasure is on us. We are so glad to know that you are satisfied with what we have to offer. Again, thank you for choosing us.
Regards,
LitExtension Team
Our Woo to Shopify migration request could have been a tough process without this app. Also, we truly appreciate and are happy with the support team's help to make it possible to completely migrate into the Shopify platform. Keep doing great work and continue to create apps for Shopify.
I used LitExtension for my migration from Magento to Shopify, absolutely seamless process and customer service was brilliant. Would recommend.