Reviews (245)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and reliable store migration capabilities, noting its ability to handle complex data types like products, customer information, and SEO metadata smoothly. They appreciate the cost-effectiveness and the maintenance of data integrity and styling post-migration. The customer support is also praised for being responsive and proactive, swiftly addressing any issues and keeping merchants informed.

June 8, 2024

Easy, safe and professional migration services.

Game-On.no
Denmark
19 days using the app
LitExtension replied June 28, 2024

Thank you for your feedback regarding our migration services. We are delighted to hear that your experience was easy, safe, and professional.

Ensuring a seamless and secure migration is our top priority, and we are thrilled that we were able to meet your expectations. We appreciate your trust in our services.

Should you require any further assistance or have any questions, please do not hesitate to reach out. We are here to help.

Thank you once again for choosing our services.

Edited September 24, 2021

Terrific customer service. Quick, efficient, complete. Very helpful. Did everything I needed to get my Order data from WooCommerce into Shopify. I'd give them SIX stars if I could!

Reconstructing History
Netherlands
About 3 hours using the app
LitExtension replied September 27, 2021

Hi Reconstructing History,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

June 24, 2022

Ich habe mein Woocommerce Shop zu Shopify integrieren lassen. Großartige Unterstützung des Teams ist ein riesen Plus bei LitExtension. Kann richtig empfehlen :)

curious-stories
Germany
About 2 hours using the app
October 2, 2022

thank you for your wonderful and patient migration support. especially thanks for Jay who did everything so that it went smoothly despite our extra last-minute wishes.

Danisch Pur
Germany
About 2 hours using the app
LitExtension replied October 11, 2022

Hi Claudia,

Thanks a bunch for your kind words. The pleasure is on us. We are so glad you are satisfied with what we offer. Again, thank you for choosing us.

Regards,
LitExtension Team

February 16, 2023

Transfer from Etsy done within 24 hours, everything went smoothly, a very good customer service. Thank you very much!

KikiSpring
Switzerland
About 2 hours using the app
LitExtension replied February 16, 2023

We’re so happy to hear you had a great experience at LitExtension. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you so much!

September 10, 2021

Peter Duong was very helpful and patient with my needs to migrate my shopify site to my WIX! Mr. Parker was also very helpful in gettong my products migrated correctly! Thank you both

LoveYourRootsHair
United States
About 1 hour using the app
LitExtension replied September 13, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

April 29, 2022

I was hesitant first to use to All-in-one service, thinking 'oh I could just do this integration on my own' but we've saved so much work and hassle by using LitExtension and the help of the team there, I cannot tell you how happy we are we chose to go this way. Jay was extremely helpful throughout the otherwise pretty quick process, so we look forward to start using our shiny new online shop.

City to Cottage
United Kingdom
About 1 hour using the app
August 20, 2021

Hello- this is an amazing service and app to help facilitate migrating from our old QuickBooks POS system via CSV file to Shopify. We had several thousand record to move over and litextension's platform handled it with ease. I couldn't recommend it more - and wouldn't look anywhere else if you need to move your shopping cart or platform over to Shopify. Their support was also stellar as I had questions along the way. Trust me, this is the place to go if you need a platform to help manage your migration or if you are unsure of how to handle it yourself. If we could give them more than 5 stars, we would!

CostumeJewelry1
United States
42 minutes using the app
LitExtension replied August 26, 2021

Hi CostumeJewelry1,

Thank you for your kind feedback :) Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

Edited September 30, 2022

The migration works very well. We migrated from prestashop to shopify and it worked very fine. You have to be very careful if you are not planning to launch your site soon after you migrate because they can ask you for a new fee the next time you want to migrate, the time you have and number of times you can migrate is not very clear. Other than that, it is a time saving. Also, their support is very fast.

La Maleta Rosada
Colombia
32 minutes using the app
January 23, 2021

Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.

Qwality4u.com
Netherlands
32 minutes using the app
LitExtension replied April 9, 2021

Hello,

Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via contact@litextension.com. We are more than happy to support you.

Thanks,
LitExtension team