Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

August 25, 2021

This app helps me to do the data migration from Magento to Shopify, the service is excellent. The responce is on time and the developer do the customize about the coding. Definitely make your shopify establishment easier.

ZenHydroX
United States
About 20 hours using the app
LitExtension replied August 26, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

February 9, 2021

I recently used LitExtension to take the plunge and migrate from Volusion across to Shopify. We had been using Volusion for almost 9 years and had a fair amount of data to migrate! I was rather apprehensive, to say the least, but having contacted the LitExtension team several times before signing up I was always really impressed by the customer service I received. I performed their recommended 'Demo Migration' to test the software then proceeded with their All-In-One service. I was then assigned to Derek who performed the migration and he was excellent - always happy to help and prompt at replying to emails and queries. I'm really glad I chose LitExtension - don't let any typos on their website put you off! Their support was thorough and I always felt like I was in good hands.

Green Gate Bio Packaging
United Kingdom
About 20 hours using the app
LitExtension replied April 9, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

July 21, 2021

LitExtension was successful in helping us with a complicated Magento-Shopify data transfer. In particular, Duc Tran was extremely helpful in helping us navigate the process. He responded quickely to our inquires and offered his assistance in a timely and professional manner. We look forward to our continued work with Duc and LitExtension in the future.

botanus
Canada
About 20 hours using the app
LitExtension replied July 21, 2021

Hi botanus,
Thank you for taking the time to leave us such a good review. We're over the moon to see that our service has won your heart. Wish you the best of luck with your new website.

We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity

Best regards,
LitExtension Team

April 20, 2022

We have used this app for two store migrations now and have greatly appreciated their work as we had some custom asks when going into it on some very big stores.

Get Biotics
United States
About 17 hours using the app
July 27, 2022

They solved my problem completely. I was able to communicate with them when I need. Recommended for those who need migration from other platforms. Thumbs up!!

morninggloryus.com
United States
About 16 hours using the app
March 30, 2022

Migrated over 1000 SKUs from Magento to Shopify. LitExtension got it done, and was even able to bring over things like sales data, item categories, and homepage navigation links. Friendly and efficient customer support as well. They made everything quick, easy, and painless, would definitely recommend!

NuBra
United States
About 10 hours using the app
July 27, 2021

They helped a lot and you can trust them. They make sure you get all your data. Their customer support is superb. Best of all they have clear pricing.

Scottish Kilt
United States
About 9 hours using the app
LitExtension replied July 30, 2021

Beloved Scottish,

It's our pleasure to be your accompany this time. We hope that you will have a successful eCommerce venture. And if possible, we can be partners the next time.

Best of luck,
LitExtension Team

January 23, 2021

Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.

Qwality4u.com
Netherlands
About 9 hours using the app
LitExtension replied April 9, 2021

Hello,

Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via contact@litextension.com. We are more than happy to support you.

Thanks,
LitExtension team

June 1, 2022

I used LitExtension store migration and they done an excellent job, on top of being very helpful and extremely fast. I would highly recommend them! Thank you so much for all the support LitExtension team!

Pippa Small
United Kingdom
About 8 hours using the app
May 27, 2021

We used LitExtension to clone an existing Shopify store and also add specific country prices. LitExtension's service is outstanding. They are specialists in data migration and take extra care with customer communication throughout the process. It really makes sense to use a service like theirs, as there are a number of nuances in migrating data and typical users do this infrequently.

AURUM by Guðbjörg
United States
About 4 hours using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team