Reviews (277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.
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LitExtension's excellent team did the migration for me, it was well worth the small cost to save time and have the project done perfectly and very quickly. They did exectly what they were asked to and it took lass than half a day. Very impressed, highly recommend this app and the people behind it.
Hi Nzodirtwear Team,
It was such an honor for us to be your companion during the migration process. We hope you enjoy your new store.
Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.
Regards,
LitExtension Team
BEWARE!!!! JENNY/LUU DOAN DELETED OVER 8200 PRODUCTS, CUSTOM COLLECTIONS AND CUSTOM TAGS! FIND ANOTHER COMPANY. WE SPENT OVER 200 HOURS CREATING THE STORE AND HAD TO REBUILD IT AFTER IT WAS DESTROYED BY JENNY. HAD TO GIVE 1 STAR TO BE ABLE TO SUBMIT REVIEW, THEY DON'T DESERVE THAT!!! OH, THEY ARE IN VIET NAM, SO YOU CAN ONLY MESSAGE THEM AT 3AM!! THEY NEVER TRIED TO FIX THE ISSUE AND OFFER TO COMPENSATE MY COMPANY. VERY UN-PROFESSIONAL. VERY UNCOOPERATIVE WITH ME, THE CLIENT. I DON'T RECOMMEND.
Hello Max,
On behalf of the team, I sincerely apologize for the inconvenience that we have caused you.
Customer satisfaction has been LitExtension's top priority since the very beginning and we have always thrived to deliver the most pleasant migration experience for our customers. Unfortunately, mistake was made by our team which caused you great disturbance and we are truly sorry for that. We have worked with our team to ensure that this will never happen again in the future.
Once again, we are terribly sorry for your unpleasant experience. Hope to have your understanding.
Have used them a few times over the last few years and each time it has been an excellent experience. We carry thousands of products and a wonderful experience.
Hi Ole Wall Art Team,
Thank you so much for doing business with us! Your kind words encourage us to continue doing our best in the E-commerce industry and make sure every customer’s experience is a memorable one.
Best wishes,
LitExtension Team
Dean was very helpful migrating my store from both WooCommerce and Mystore to Shopify. LitExtension makes it easy.
This app helps me to do the data migration from Magento to Shopify, the service is excellent. The responce is on time and the developer do the customize about the coding. Definitely make your shopify establishment easier.
We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!
Sincerely,
LitExtension team
I recently used LitExtension to take the plunge and migrate from Volusion across to Shopify. We had been using Volusion for almost 9 years and had a fair amount of data to migrate! I was rather apprehensive, to say the least, but having contacted the LitExtension team several times before signing up I was always really impressed by the customer service I received. I performed their recommended 'Demo Migration' to test the software then proceeded with their All-In-One service. I was then assigned to Derek who performed the migration and he was excellent - always happy to help and prompt at replying to emails and queries. I'm really glad I chose LitExtension - don't let any typos on their website put you off! Their support was thorough and I always felt like I was in good hands.
Hello,
Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.
All the best,
LitExtension Team
LitExtension was successful in helping us with a complicated Magento-Shopify data transfer. In particular, Duc Tran was extremely helpful in helping us navigate the process. He responded quickely to our inquires and offered his assistance in a timely and professional manner. We look forward to our continued work with Duc and LitExtension in the future.
Hi botanus,
Thank you for taking the time to leave us such a good review. We're over the moon to see that our service has won your heart. Wish you the best of luck with your new website.
We also have a Facebook Community for all merchants, eCommerce lovers to connect, ask, and sharing all eCommerce-related problems. Here is the link in case you wanna join us: https://www.facebook.com/groups/litextensioncommunity
Best regards,
LitExtension Team
We have used this app for two store migrations now and have greatly appreciated their work as we had some custom asks when going into it on some very big stores.
They solved my problem completely. I was able to communicate with them when I need. Recommended for those who need migration from other platforms. Thumbs up!!
We moved across orders, customers, blog posts and reward points. The orders, customers and blog posts were moved with no hassle and 301 redirects were all fine. The reward points was a bit of a struggle but we got there in the end. Live chat support is very good.