Reviews (278)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient store migration to Shopify, highlighting its ability to transfer extensive data such as products, customers, and SEO details from platforms like Magento and WooCommerce. They appreciate features like redirect management and ongoing data syncing. Reviews consistently praise the responsive 24/7 customer service and the technical team's effectiveness in handling custom requirements and troubleshooting, noting good value for the cost.

April 8, 2024

I worked with Andy for a data migration and he was very professional, fast, accurate, and friendly! Andy and the team were very helpful and I would recommend their services to anyone looking for data migration.

Shared Cultures
United States
7 days using the app
LitExtension replied April 12, 2024

Thank you for sharing your fantastic experience! We sincerely appreciate your recommendation and would be delighted to assist anyone seeking top-notch data migration services.

July 5, 2024

Great customer service from Andy, he helped me to come to the conclusion that letting his developers handle the migration would be the best option.

Everything went smoothly. Thanks guys!

Meeples Corner
United Kingdom
5 days using the app
LitExtension replied July 8, 2024

Thank you for taking the time to share your experience with LitExtension! We greatly appreciate your kind words and are thrilled to hear that you had a positive interaction with our Technical Expert, Andy.

At LitExtension, we strive to provide top-notch customer service and ensure that our clients have a seamless and efficient migration experience. We believe in taking the extra step to ensure the best possible outcome for our clients, and we're glad that everything went smoothly for you.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help!

June 4, 2024

The technician Andy who migrated our store did an exceptional job. Everything was migrated perfectly and he resolved any issue we had.

MontanaTags.com
United States
21 days using the app
LitExtension replied June 28, 2024

We greatly appreciate your positive feedback regarding the exceptional job done by our technician, Andy, during the migration of your store. We are thrilled to hear that everything was migrated perfectly and that he promptly resolved any issues that arose.

Delivering a seamless and error-free migration is our top priority, and we are glad that Andy met your expectations. We will make sure to convey your appreciation to him for his outstanding work.

Thank you for choosing our services, and please feel free to reach out if you require any further assistance. We are always here to help.

August 2, 2024

Outstanding service, thank you.

Evinature
United States
5 months using the app
LitExtension replied September 22, 2024

We appreciate your kind words! Thank you for acknowledging our service as outstanding. Your satisfaction is our priority, and we are grateful for the opportunity to assist you. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!

June 8, 2024

Easy, safe and professional migration services.

Game-On.no
Denmark
19 days using the app
LitExtension replied June 28, 2024

Thank you for your feedback regarding our migration services. We are delighted to hear that your experience was easy, safe, and professional.

Ensuring a seamless and secure migration is our top priority, and we are thrilled that we were able to meet your expectations. We appreciate your trust in our services.

Should you require any further assistance or have any questions, please do not hesitate to reach out. We are here to help.

Thank you once again for choosing our services.

May 21, 2024

They have migrated my store from nopCommerce to Shopify. It was a very pleasant cooperation with Andy. After doing some checks and a few modifications and some feedback, the whole store was migrated very quickly. We discussed the date/time that my site would go live so he was able to migrate the latest changes just before the new Shopify site went live. Great service!

Vybe Drums
Netherlands
About 1 hour using the app
LitExtension replied June 28, 2024

Thank you for choosing our services to migrate your store from nopCommerce to Shopify. We appreciate your positive feedback regarding your pleasant cooperation with Andy throughout the process.

We are delighted to hear that our team conducted thorough checks, made necessary modifications based on your feedback, and completed the migration swiftly. We understand the importance of timing, and we are glad that we were able to coordinate the migration just before your new Shopify site went live.

Providing great service is our top priority, and we are thrilled that we met your expectations. If you require any further assistance in the future, please don't hesitate to reach out. We are here to help.

Thank you once again for your kind words and for choosing our services.

August 5, 2024

Andy was great, as was Peter - I recommend this service

My Store
United Kingdom
2 days using the app
LitExtension replied September 22, 2024

Thank you for your feedback! We are thrilled to hear that Andy and Peter provided great service to you. Your recommendation means a lot to us. If you have any more needs or require further assistance in the future, please do not hesitate to reach out. Thank you for choosing our service!

Edited July 2, 2024

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

Fiesta McAllen
United States
About 1 hour using the app
LitExtension replied July 8, 2024

Thank you for sharing your positive experience with LitExtension! We greatly appreciate your feedback.

We're delighted that we were able to successfully and professionally handle your migration. Providing excellent service and ensuring a smooth migration experience is our top priority.

If you have any further questions or need any assistance in the future, please don't hesitate to reach out.

July 18, 2024

Very helpful team and responsible

AL Lighting
Australia
3 days using the app
LitExtension replied September 22, 2024

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to assist you in any way we can. If you need any further help or have any questions, please feel free to reach out. Thank you for choosing our services!

The LitExtension Team

September 12, 2024

Gute Kommunikation. Fehler und Anpassungen werden zeitnah berücksichtigt und behoben.

kinderbegeistern
Germany
About 4 hours using the app
LitExtension replied September 22, 2024

English: "Thank you for your feedback! We are glad to hear that you appreciate our communication and how we address and resolve errors and adjustments promptly. If you have further concerns, please do not hesitate to reach us, we'd be happy to help."

German: "Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie unsere Kommunikation schätzen und wie wir Fehler und Anpassungen prompt angehen und lösen. Falls Sie weitere Anliegen haben, zögern Sie bitte nicht, uns zu kontaktieren. Wir helfen Ihnen gerne."