Reviews (277)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its seamless store migration capabilities, including products, orders, and customer data to Shopify. They appreciate the 24/7 professional and responsive support team, especially for complex migrations. The app is valued for its ease of use, additional services like POS migrations and continuous data syncs, and its effectiveness across global time zones, making it accessible to those without technical expertise.

May 21, 2024

They have migrated my store from nopCommerce to Shopify. It was a very pleasant cooperation with Andy. After doing some checks and a few modifications and some feedback, the whole store was migrated very quickly. We discussed the date/time that my site would go live so he was able to migrate the latest changes just before the new Shopify site went live. Great service!

Vybe Drums
Netherlands
About 1 hour using the app
LitExtension replied June 28, 2024

Thank you for choosing our services to migrate your store from nopCommerce to Shopify. We appreciate your positive feedback regarding your pleasant cooperation with Andy ...

Edited July 2, 2024

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

Fiesta McAllen
United States
About 1 hour using the app
LitExtension replied July 8, 2024

Thank you for sharing your positive experience with LitExtension! We greatly appreciate your feedback.

We're delighted that we were able to successfully and professionally ...

July 18, 2024

Very helpful team and responsible

AL Lighting
Australia
3 days using the app
LitExtension replied September 22, 2024

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to ...

September 12, 2024

Gute Kommunikation. Fehler und Anpassungen werden zeitnah berücksichtigt und behoben.

kinderbegeistern
Germany
About 4 hours using the app
LitExtension replied September 22, 2024

English: "Thank you for your feedback! We are glad to hear that you appreciate our communication and how we address and resolve errors and adjustments promptly. If you have ...

Edited May 27, 2024

The app claims it is a US based company. It is not- The work is being done in Vietnam and communication was difficult because of language barrier and time zone. In addition they wanted full access to the square account which is something I was very uncomfortable with. I provided the access to the items I needed transferred, but they wanted full access to the entire account and my double ...

Gourmet Girls
United States
1 minute using the app
LitExtension replied May 27, 2024

Hi Katia,

I want to address the concerns you have raised in your recent communication and provide further clarification regarding our services.

First and foremost, on behalf ...

April 24, 2024

Excelente servicio. Muy profesional

Joyasprivee
Spain
About 1 month using the app
LitExtension replied April 25, 2024

"¡Gracias por tus amables palabras! Nos esforzamos por brindar un servicio excelente y mantener un alto nivel de profesionalismo. Apreciamos mucho tus comentarios positivos." ...

August 11, 2021

Great app, highly recommended for smooth migration or transfer of products.
Will use them again for other websites, priced very reasonable, other developers were asking 10 times more than what we paid here.

YourChair.com
Canada
About 3 years using the app
LitExtension replied August 16, 2021

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all ...

Edited December 31, 2021

I have used this app for some of my projects. Works great for most cases. Even if there are issues the support is very helpful and quick to solve the issue. Overall great performance and will continue to use in the future.

Taibell Pty Ltd.
Australia
Almost 3 years using the app
August 9, 2021

Excellent customer service and went beyond what was asked to make our project work seamlessly. We are very pleased with the app and customer service.

MrFiat
United States
Almost 3 years using the app
LitExtension replied August 10, 2021

Hello MrFiat,

Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any ...

April 19, 2022

Recommended using their all in one migration! Jay has been very helpful in terms of helping to get us where we needed it most. Thanks Litextension team!

ACE-Fishmarket®️
Singapore
Over 2 years using the app